Job Description

We're looking for a detail?oriented WFM Administrator who will keep our time & attendance ecosystem running smoothly--for employees, supervisors, and payroll. In this role, you'll configure onsite clocks, pay rules and schedules as requested by our business units, train supervisors, and partner closely with IT, Payroll, and Business Units to resolve issues within established service levels. It also encompasses testing of these changes and an understanding of any impacts from Collective Agreements or business changes. Your work ensures accurate time capture, timely payroll posting, and reliable workforce data that leaders use to make decisions.



Monitor dashboards and analysis of KPIs, run payroll posting activities, and proactively address trends in data. Deliver clear, practical training for on time submission, approvals, and basic troubleshooting. Triage and complete call tracker requests from Business Units; document fixes and communicates outcomes. Partner with IT and Business to gather requirements, execute configurations, and complete end?to?end testing/UAT for new implementations, changes or updates. Maintain an understanding of Collective Agreements and operational changes to ensure timekeeping rules are applied correctly.

Post?secondary degree (discipline open; HR/Business/IT an asset) 2 years' work experience. Strong analytical skills with attention to detail; comfortable working with KPIs and operational dashboards. Excellent communication skills and customer?service mindset; able to train and support supervisors effectively. Experience in workforce management or time & attendance operations would be considered an asset. Familiarity with Collective Agreements and their impact on timekeeping rules and payroll. Exposure to large enterprise systems and have been part of an implementation team. English fluency: French considered an asset

Irving Business Services

is a vital support function within J.D. Irving, Limited, delivering expertise in essential areas such as Finance, Human Resources, Supply Chain, Health and Safety, Communications, and Legal.
By managing resources, delivering fast and flexible outcomes, and fostering innovation, Irving Business Services plays a critical role in driving operational success and supporting the company's long-term strategic goals. With a focus on collaboration and continuous improvement, Irving Business Services offers exciting opportunities for growth and development within a leading organization.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.