Job Description

• Job ID: 36151
• Job Category: Human Resources
• Division & Section: Engineering & Construction Services, Business Services & Workforce Planning
• Work Location: City Hall, 100 Queen St W, Toronto
• Job Type & Duration: Full-time, Permanent Vacancy
• Salary: $86,500.00 - $108,459.00
• Shift Information: Mon - Fri, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 30-MAR-2023 to 15-APR-2023

Services & Workforce Development unit. As a Workforce Consultant you will lead and coordinate the Division\'s strategic centralized services related to complement management and workforce planning, strategic recruitment, talent management and development, and organizational structure management. In this role you will lead and support the Division by overseeing and coordinating divisional, city wide-initiatives and projects.

Major Responsibilities:

• Develops and implements business solutions to support divisional/sectional organizational development efforts, including organizational assessments, change management, communications, workforce planning, employee engagement, workforce and leadership development, business process improvement, and organizational redesign.
• Identifies development needs and trends in the organization, recommends and implements a variety of programs and initiatives.
• Designs, develops, collects and analyzes evaluation data and needs assessment data to create workforce business solutions and/or update appropriate training programs on an ongoing basis. Monitors learning gaps, trends and leading practices to inform talent management decision making and strategy development.
• Develops and implements execution plans associated with the section/division strategic plan which includes plan development, communication, documentation, delivery, tracking, monitoring and improvements.
• Develops and implements a process to strategize with stakeholders in the development, planning and forecasting of workforce complement and competency needs for current, short and long term business needs
• Build strong partnership and consulting relationship with divisional/sectional management groups to understand business strategy, development needs, deliver services to address human capital needs to achieve continuously improvements
• Develops and maintains contact with other organization development professionals and is familiar with current theory and practice in the field
• Undertakes research and analysis and makes recommendations relating to workforce and organisational strategies, systems and initiatives.
• Provides strategic direction on the analysis of workforce issues, short and long term planning and the development of related policies and procedures.
• Leads assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
• Measure the effectiveness of business solutions to address the workforce issues
• Develops and implements a process to strategize with stakeholders in the development, planning and forecasting of workforce complement and competency needs for current, short and long term business needs.
• Ensures that corporate policy and division principles are reflected in workforce business solution. Recommends, designs, re-engineers and facilitates policies, procedures and processes regarding program specific requirements and to support high quality service, continuous improvement and service equity.
• Ensures the systematic and timely gathering, aggregation and analysis of labour market intelligence on a diverse range of workforce requirements for current and future implications to serve as a basis for resource strategy options and plans.
• Provides leadership in the effective use of consulting concepts, models, analytic frameworks, technologies and tools.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Travels to various locations as required to conduct Toronto Water business.

Key Qualifications:

• Post-secondary education in Human Resource Management and/or Labour Relations, or equivalent combination of education and experience.
• Considerable experience developing and delivering human resource strategies/services in multiple functional areas in a large organization.
• Considerable experience overseeing end-to-end recruitment processes in a complex public or private sector organization, specifically in a unionized environment with the ability to address current and future recruitment/workforce challenges, anticipate possible complications and develop creative strategies/solutions using diverse perspectives to achieve key objectives.
• Advanced consultation and advisory skills with the ability to work at all levels of the organization in assessing organizational needs and developing and implementing effective programs and strategies within a unionized work environment with the focus on organizational effectiveness, employment equity, workforce acquisition, workforce development and engagement.
• Experience in interpreting, applying and administering collective agreements.
• Strong project management skills with the ability to initiate, coordinate and deliver high quality project outcomes on schedule, coupled with demonstrated knowledge of change management principles.
• Excellent conflict resolution skills, critical thinking, judgement and political expertise to identify solutions, facilitate consensus and persuade/negotiate with a variety of stakeholders.
• Excellent verbal, written and presentation skills and ability to establish good working relationships with all corporate and client stakeholders, the general public, and other orders of government.
• Sound judgment with an ability to work independently on confidential and sensitive matters, and to manage difficult situations with minimum supervision.
• Demonstrated competencies that include highly developed human relations, , negotiation, and analytical skills.
• Ability to work collaboratively in a team environment , leading work groups and fostering effective team work.
• Strong organizational skills with the ability to coordinate and manage short and long-term projects/assignments through to completion.
• Ability to work in a fast-paced environment with many competing priorities and deadlines.
• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
• Experience in preparing comprehensive reports and developing presentation materials on various topics, utilizing a variety of software such as Microsoft Office Suite (Word, Excel, PowerPoint, Visio), and experience utilizing HR/Payroll applications (such as SuccessFactors, SAP, etc.)
• Thorough knowledge of government legislation such as Employment Standards Act, Ontario Occupational Health and Safety Act, Labour Relations Act, Municipal Freedom of Information Act, Human Rights Code, and Accessibility for Ontarians with Disabilities Act (AODA), applicable collective agreements and human resources policies.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City\'s commitment to .

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. . Learn more about the City\'s .

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