Job Description

Staff - Non Union

Job Category M&P - AAPS

Job Profile AAPS Salaried - Information Systems and Technology, Level C

Job Title Workday Security Administrator

Department Delivery | Application Sustainment | Integrated Service Centre | Finance and Operational Excellence | VP Finance and Operations

Compensation Range $6,551.00 - $9,418.83 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date December 22, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

This role is specifically intended for providing Workday Student support to the UBC community. Knowledge of Workday Student product and/or UBC Student Services is an asset.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

The Integrated Service Centre ("ISC") is a unit within UBC that will align practices and processes from Human Resource, Financial Operations, Comptroller\'s Office, Student Services, and Information Technology. In supporting UBC\'s transition to an enterprise Workday Enterprise Resource Planning ("ERP") Cloud-based system, the ISC provides single, integrated service that includes Financial and Human Capital management services and Student and Enterprise Planning. The ISC will seek to continuously improve and adapt to future needs and requirements of UBC while providing a simple, intuitive, consistent user experience for UBC students, staff, faculty, and community partners.

The Security Administrator is responsible for consulting with users to determine access provisions, security requirements, assigning roles in reference to specific requests and to meet business needs. The incumbent will support other security administrators on the team with Security Configurations and/or setup as requested and/or assigned. The incumbent will be involved with post and pre-activities for tenant refresh. The Incumbent implements security standards in alignment with the UBC Chief Information Security Office ("CISO").

Organizational Status
The Security Administrator reports to the Delivery Manager and works closely with other security administrators, application teams, systems and network architecture teams, project managers, and managers of functional areas within the greater Administrative Systems portfolio, as well as with cross functional teams and individuals from across UBC.

Work Performed

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  Provision Workday security access to UBC employees, contractors and UBC affiliates Consults with users to determine level of access required for Workday and provides advice/ recommendations/determinations on the appropriate access.
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  Provide security reports to identify recommendations on improvement opportunities and for security audits, process improvements and troubleshoot/resolve security issues.
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  Analyses existing or proposed Workday security features and integration, scalability and performance requirements with team members, stakeholders and other project partners.
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  Design, configure, test, audit, implement, and administer Workday basic and advanced security.
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  Perform post and pre-refresh activities for tenant refreshes. Based on results, provides recommendations on deployment or further system changes.
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  Provides support for complex security and access configuration/setup for the ISC Executes the administration of Workday security changes ensuring controls are applied for auditing and reporting.
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  Develops expertise in the functionality and implementation practices for security changes in Workday.
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  Leads Workday bi-annual release testing for security related items and also evaluates impacts of new features on the current setup. Develops test scripts for security and deploys new features. Reviews, recommends and performs security and access protocols in tenant environment, in preparation of build, refresh, and promotion to production.
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  Recommendations provided by this role must align with policies and agreements of the University and Workday.
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  Leads the configuration and testing of Workday security audits and maintain existing security structure, and recommend best security practices. Any complex configuration and testing will be in consultation with Sr. Workday Security Administrator.
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  Liaises with stakeholders and partners, attends meetings as a technical expert representative.
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  Stay ahead of Workday security updates, fixes, and resolution.
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  Maintain system and security assignment integrity in compliance including assessing, reviewing and recommending internal process and controls and regulatory requirement
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  Manages Privacy and Information Security Management (PrISM)-SRS risks and controls around access and third-party access control procedures; conducts security access validation and testing; executes on security access impact assessment for new releases, enhancements and other projects.
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  Partners with PrISM and IAM teams to review enhancement opportunities for security controls and improvements.
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  Assesses and establishes approved user access requests; responsible for role creation and assignment; manages and administers product security, ensuring appropriate user access.
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  Manages the ISC product employee and affiliate account lifecycle, privilege account management/lifecycle, HCM/FIN security access matrix maintenance, functional and non-functional interface/report account management, and non-functional interface/report support account management.
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  Performs other related duties as required or assigned.

Consequence of Error/Judgement
UBC IT plays a key role in enabling the University to achieve its goal of becoming one of the world leading universities. The ERP systems support the University s teaching, research, and administrative work. Decisions and actions taken by the Systems Administrator will have a major impact on these systems.

Errors in judgment, decisions, and actions could negatively impact the ERP systems, and consequently affect the reputation of the University and could cause loss of productivity and revenue.

Supervision Received
Works under the general direction of the Delivery Manager with assigned areas of responsibility as described above.

Supervision Given
Functional supervision of technical consultants in project implementation. Functional supervision of internal staff in the use of systems and application tools.

Minimum Qualifications
Undergraduate degree in a relevant discipline. In-depth knowledge of applications and the business requirements supporting them. Minimum of five years of related experience, or the equivalent combination of education and experience.

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  Willingness to respect diverse perspectives, including perspectives in conflict with one\xe2\x80\x99s own.
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  Demonstrates a commitment to enhancing one\xe2\x80\x99s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Preferred Qualifications

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  2-3 years of systems administration experience in a large enterprise environment.
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  2-3 years of experience supporting Workday, Oracle, SAP, or similar applications as system/security administrator
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  Experience in one or more of the following middleware technologies: MuleSoft, Power BI, OBIEE or Others
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  Experience with Enterprise Application Integration - single sign-on, self-service, LDAP, application messaging, web services.
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  Excellent technical writing and documentation skills; including requirements gathering, concise, and understandable technical documentation Collaboration - Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance.

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  Communication for Results - Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.

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  Problem Solving - Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.

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  Accountability - Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.

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  Information Systems Knowledge - Resolves escalated problems of technical support. Identifies root causes. Sets up and integrates new and enhanced information systems. Identifies customer needs and determines the appropriate approach to apply and ensure resolution. Solicits the input of appropriate technical experts and managers as required.

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  Initiative - Seeks out new challenges that require risk taking. Determines the resources, team support, and technical needs necessary to enable success and procures them. Keeps responding to the challenge in spite of obstacles and setbacks.