Work From Home Bilingual Customer Service, Business Market (monday To Friday), Bilingual (english And French)
Moncton, NB, Canada
Job Description
Responsibilities
In this role, you will:
- Answer calls or emails from customers regarding their billing requests and mobility services;
- Provide the customer with all the necessary information to ensure they\'re satisfied;
- At all times, ensure that every call or email is treated in a confidential manner with accuracy, courtesy, and efficiency.
- Bilingualism (English and French),
- Great interest in technologies \xe2\x80\x93 You\xe2\x80\x99re curious by nature and interested in working with new and emerging technologies. In this role, you will have the opportunity to promote Canada\xe2\x80\x99s fastest 5G network as a solution to the customers;
- Must be friendly, customer-oriented with a great focus on meeting quality standards;
- Excellent communication skills - You know how to express yourself clearly and concisely;
- Excellent analytical skills - You know how to handle complex customer accounts confidently!
- Knowledge of the Microsoft Suite (Office, Excel, PowerPoint, and Word);
People are what make Nordia special. And we\xe2\x80\x99re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That\xe2\x80\x99s why we have the highest employee loyalty and highest satisfaction in the industry. In 2022, for the ninth year in a row, 8 out of 10 Nordia employees said they would recommend us as an employer to their friends and family. In 2018, Nordia was the first company in its industry to be recognized by Waterstone as one of Canada\'s Most Admired Corporate Cultures, winning again in 2021 and recertified in 2022.
Want to learn more about our career opportunities and what makes Nordia the best place to work? to find out!
Nordia is a designated employer to the New Brunswick Provincial Nominee Program (NBPNP) and Atlantic Immigration Program (AIP). This position would be considered under NOC 64409.
Training start date: October 10th
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Job Detail
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Job IdJD2240654
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$17.25 per hour
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Employment StatusPermanent
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Job LocationMoncton, NB, Canada
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EducationNot mentioned