Job Description

The Word Processor Operator uses word processing software to produce a variety of documents including memos, letters, forms, charts, tables, medical examination notes/correspondence and interview transcriptions, from handwritten and dictated material.

Job Duties:

Transcribes dictation including letters, memos, phone conversations, investigation interview tapes, medical summaries, examination notes, psychological assessments, permanent partial impairment award ratings and pain management assessments

Types a variety of documents including letters, memos, forms, charts, and tables, from handwritten material

Attaches file copy to the appropriate section of the file

Prioritizes workload to determine which documents/services require rush, priority or regular basis handling

Proofreads all documents for accuracy, format, spelling and grammar prior to printing documents

Logs all dictation recordings to track the date, author and draft status. Takes turns on a weekly rotating basis in regards to typing rush dictations

Provides training to new Word Processor Operators, on a rotating basis

Observes in call-in examinations of injured workers and records pertinent claim information

Performs other related duties as assigned

Qualifications:

Completion of Grade 12 plus a one year secretarial or office automation certificate which must include typing, dictaphone, word processing and medical terminology courses

Minimum 6 months of previous related experience

Typing speed of 50 wpm (less than 5% error rate)

Dictaphone speed of 40 wpm (less than 5% error rate)

Knowledge of secretarial/word processing techniques, procedures and principles

Ability to use a personal computer and software (Word at the Intermediate level, Excel) in a Windows environment

Ability to proofread and identify grammatical errors (less than 15% error rate)

Ability to use medical terminology (less than 25% error rate)

Ability to organize proper paragraph and sentence structure

Ability to produce accurate text from dictaphone and handwritten copy

Ability to communicate effectively both verbally and in writing

Ability to work under pressure within tight deadlines

Ability to work independently and in a team environment

Additional Information:

Ability to communicate proficiently in both official languages (English & French) is an asset.

A satisfactory criminal record check and verification of education will be required for the successful candidate.

The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resum\xc3\xa9 if they are a member of these groups.

The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

About WCB:
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.

WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.

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The Workers Compensation Board of Manitoba is a mutual workplace injury and disability insurance agency funded by employer premiums. We are here to insure and support safe and healthy work and workplaces. We put workers and employers at the centre of all we do. We provide them with valued services for injury prevention, compensation and return to health and work while maintaining system integrity.

Copyright \xc2\xa9 2017. All rights reserved.

The Workers Compensation Board of Manitoba is a mutual workplace injury and disability insurance agency funded by employer premiums. We are here to insure and support safe and healthy work and workplaces. We put workers and employers at the centre of all we do. We provide them with valued services for injury prevention, compensation and return to health and work while maintaining system integrity.

Workers Compensation Boards of Manitoba