37.5 weekly - 7.5hr days - varying hours: 9am - 5pm 0r 1pm-9pm Monday to Friday
Under the direct supervision of the Director of Outreach and the general supervision of the Senior Director of Women's Housing, the Outreach housing manager will work as part of a outreach and women's housing team to provide support from a Housing First and Trauma Informed perspective to women and families with complex barriers to meeting their basic needs for housing, food, and safety.
Responsibilities:
Service Delivery:
Connect with and build strong therapeutic relationships with women and families
Be experts in supporting women and families to navigate government and community programs, advocating on their behalf where required for successful outcomes
Maintain positive relationships with women's housing front line teams working with our target population, with focus on agencies providing services for individuals impacted by FASD, mental health challenges and addictions; ensure excellent communication and collaboration/coordination of service wherever possible
Actively work towards developing familiarity with Indigenous cultural traditions and engagement with Indigenous people and communities
Establish/maintain positive relationships with actors in the criminal justice system including police, prosecutors, Legal Aid, crown prosecutor, defense attorneys, and Victim Services to ensues principles, guidelines, and laws such as the Victims Bill of Rights, testimonial aids, or other supports are utilized as best they can to address the victim's needs
Support women and families from YWCA programs in preparing for their move into housing including helping them to arrange utility hook up, financial planning, food planning, locating furnishings, community mapping, and developing a housing preservation plan to reduce the risk of future homelessness
Expert Liaison with landlords to build positive relationships and understanding of current available housing options, and ability to consult all women's housing programs on this topic
Connect and ensure team planned activities and groups include Indigenous content
Establish and maintain positive relationships with other YWCA departments to ensure excellent communication and collaboration to best serve women and families moving through the YWCA continuum of care
Follow common case planning process with each individual as outlined by the Outreach Case Management team, including:
Intake/assessment process
Person-centered case plans, goal setting and regular home visits
Follow-up assessments and regular check-in as needed
Provide warm referrals to community agencies and programs in support of individual's needs and activities
Create, organize and deliver/lead client programming and peer support programs
Administrative Duties:
Maintain detailed and accurate electronic case files
Complete VI-SPDAT/SPDAT assessments
Track referrals, contacts, and other stats in accordance with program standards
Provide verbal and written reports to staff coaches at predetermined intervals
Attend weekly meetings to coordinate caseload and ensure regular communication
Cooperate with team members to ensure other administrative needs are met
Facilitate and lead presentations internally and externally in accordance with program needs
Qualifications:
Demonstrated experience working with the complex needs of people experiencing homelessness
Knowledge of the Child Welfare system, Trauma Informed Care, and Family Violence would be an asset
Be able to demonstrate strong leadership skills
Experience working with Indigenous communities and cultures
3-5 years of demonstrated experience in the field, or Bachelor's Degree in Social Work, Justice Studies, or other human service field, OR an equivalent combination of education and experience
3-5 years of case management experience is preferred
Ability to work independently and with a team
Accurate record-keeping ability and basic computer skills (knowledge of HIFIS would be an asset)
Good communication and organizational abilities
Crisis intervention skills
Cultural awareness, and respect for women and children of various backgrounds
Class 5 driver's license
Valid First Aid/CPR certification
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YWCA Regina Employment Benefits:
Opportunity for movement into Permanent position for right candidate with vacancy, including internal competitions
4% Employer RRSP Contribution-set up by employee-after three months in position-no match required
Employer paid benefits - option to enhance at minimal employee cost - after three months in position
10 - Stat Holiday Days + 3 - YWCA Regina recognized days paid - annually
Paid vacation days, accrued based on hours worked
Paid sick days, annually - with carryover - based on hours worked
Casual dress code, In-house Training & Development, On site gym, Volunteer opportunities
Job Types: Full-time, Permanent
Pay: $51,187.50-$53,742.00 per year
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site gym
On-site parking
Paid time off
Wellness program
Work Location: In person
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