Job Description

Are you looking for an opportunity with UNCAPPED potential?!

A Mobile Advisor is a brand ambassador for The Mobile Shop and an advocate for our customers. Mobile Advisors have a passion for wireless sales, delivering a high level of customer service and teamwork within a fast-paced environment.

KEY RESPONSIBILITIES:

• Achieving all key business objectives: sales, service and customer experience standard
• Actively reach out to customers within the store to drive traffic to the location
• Working in partnership with Lead Advisors and other Mobile Advisors to maximize sales
• Provide customers with superior knowledge of all product lines and services available
• Establish trusting relationships with customers by helping them find the best products to meet their needs
• Provide any customer with outstanding ongoing support
• Understand market trends and high-level competitor sales volumes
• Complete weekly coaching logs and be receptive to feedback
• Have a professional, fun and friendly attitude!

QUALIFICATIONS:

• 1 - 2 years of sales and customer service experience
• Fluency in Mandarin and/or Cantonese considered an asset
• Passion for the telecommunications industry and a keen interest in mobile devices and upcoming technology
• Driven by success and challenge
• Professional, fun and have great communication skills
• High level of integrity, trust and professionalism
• Organized and quick thinking
• Motivated to work in a dynamic and fast paced team environment
• Employees are required to be able to stand for full shifts and also move around the store, as needed

BENEFITS TO WORKING WITH THE MOBILE SHOP:

• Competitive total rewards and compensation package (Hourly base + UNCAPPED commission)
• Ongoing training through in-person sessions and online through TMS University
• Unparalleled carrier support
• Mobile Expert Program
• Employee referral bonus
• Attractive EPP choices from all carriers
• Visible career advancement opportunities

We thank all applicants for their interest, however, only those selected for further consideration will be contacted. You must be at least 18 years old to apply for this position.

The Mobile Shop is an equal opportunity employer.

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The Mobile Shop