Job Description

Summary:

Kicking Horse Mountain Resort - Winter 2023/2024

You ensure an excellent guest experience by recommending and booking all ski and snowboard lessons, products, programs and services available through the Winter Sports School. You assist with scheduling, time tracking, and ensuring documentation is completed and processed in a timely manner.

:

Winter Sports School Desk Agent - Winter 2023/2024

You ensure an excellent guest experience by recommending and booking all ski and snowboard lessons, products, programs and services available through the Winter Sports School. You assist with scheduling, time tracking, and ensuring documentation is completed and processed in a timely manner.

You will:

\xc2\xb7 Champion all products and services sold through the Winter Sports School, promoting other experiences and products available at the resort.

\xc2\xb7 Be responsible for the coordination of guest ski or snowboard lessons and other related products or services.

\xc2\xb7 Ensure day-to-day activities and ticket sales are recorded and documented.

\xc2\xb7 Assist the Winter Sports School Administrator in determining daily staffing.

\xc2\xb7 Perform cash out-duties and respond to email and phone enquiries.

\xc2\xb7 Verify weekly time sheets are accurate and forwarded to Payroll in a timely manner.

\xc2\xb7 Ensure purchases for department are accurately recorded and amounts are within budget.

\xc2\xb7 Bring forth ideas to improve procedures to meet department\'s objectives.

\xc2\xb7 Assist with other department initiatives and programs as required.

\xc2\xb7 Attend to other duties as assigned.

You:

\xc2\xb7 Have previous professional work experience in a customer / guest service role.

\xc2\xb7 Are proficient with MS Office (Word, Excel, Outlook).

\xc2\xb7 Are passionate and enthusiastic for mountain culture, skiing /snowboarding, and the resort environment.

\xc2\xb7 Possess previous experience with coordination, scheduling or timesheets - an asset.

\xc2\xb7 Have ski or snowboarding instructor experience - an asset.

\xc2\xb7 Have previous cash-handling experience and proficiency with RTP and other Point-of-Sale (POS) systems - an asset.

\xc2\xb7 Must be able to work flexible hours.

We offer:

• A staff season\'s pass for the resort and local mountains.
• A competitive wage with seasonal accident insurance.
• Discounts on food, retail and hotels.
• Pro-deals.
• Staff events - meet great people who share a passion for the mountain lifestyle!

Interested? Please apply with your resume.

Only those eligible to work in Canada without sponsorship may be considered for seasonal roles.

Resorts of the Canadian Rockies