Job Description

Summary:

Kicking Horse Mountain Resort - Winter 2023/2024

You have strong leadership skills and are an enthusiastic, integral member of our team. Working closely with the Lift Operations Supervisor and Lift Operations Team Lead, you ensure an efficient and professional Lift Operations team, acting as the daily \'captain\', and taking charge when the Lift Operations Team Lead is absent. You prioritize safety and teamwork, while maximizing guest and employee experience. You take pride in providing our guests the best vacation and recreation experience possible.

:

Lift Operations Shift Lead - Winter 2023/2024

You have strong leadership skills and are an enthusiastic, integral member of our team. Working closely with the Lift Operations Supervisor and Lift Operations Team Lead, you ensure an efficient and professional Lift Operations team, acting as the daily \'captain\', and taking charge when the Lift Operations Team Lead is absent. You prioritize safety and teamwork, while maximizing guest and employee experience. You take pride in providing our guests the best vacation and recreation experience possible.

You will:

\xc2\xb7 Lead daily crews and ensure that all Lift Operations Attendants are ready to start their shift on time, in proper uniform and in condition to operate equipment safely.

\xc2\xb7 Provide direction or assistance to Lift Operations team with guest service concerns or inquiries.

\xc2\xb7 Ensure maintenance and safety directives are adhered to and report any potentially unsafe conditions to the Mountain Safety, Mountain Operations Manager, Lift Operations Supervisor or Team Lead.

\xc2\xb7 Ensuring that proper incident reporting procedures are followed.

\xc2\xb7 Ensure coverage for all meal and/or ride breaks.

\xc2\xb7 Ensure all signage, ropes and gates are in place and maintained.

\xc2\xb7 Be familiar with all emergency procedures, able to remain calm and use quick judgment in the event of an emergency and deliver the procedures to ensure guest and staff safety.

\xc2\xb7 Be familiar with resort products and services.

\xc2\xb7 Comply with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program.

\xc2\xb7 Work extended & flexible shifts, including weekends, holidays and occasionally evenings, in extreme weather conditions on resort.

You:

\xc2\xb7 Have previous leadership experience in a customer service role.

\xc2\xb7 Have previous experience in an outdoor role, preferably within the ski industry.

\xc2\xb7 Are an intermediate to advanced ski/snowboarder.

\xc2\xb7 Have a mechanical aptitude or familiarity with chairlifts or similar equipment.

\xc2\xb7 Have first aid training or experience - an asset.

\xc2\xb7 Have a valid class 5 driver\'s license - an asset.

\xc2\xb7 Must be physically able to stand and turn, lift up to 30 pounds, and assist adult and children on and off chairlift and/or assist guests with loading ski/snowboard equipment.

We offer:

• A staff season\'s pass for the resort and local mountains.
• A competitive wage with seasonal accident insurance.
• Discounts on food, retail and hotels.
• Pro-deals.
• Staff events - meet great people who share a passion for the mountain lifestyle!

Interested? Please apply with your resume.

Only those eligible to work in Canada without sponsorship may be considered for seasonal roles.

Resorts of the Canadian Rockies