Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Winter 2023 Student - Banking Advisor Intern - Kentville, NS (4 months)



What is the opportunity?

The Banking Advisor Co-op position is a 4 month program designed to give the successful student the foundation to build towards a successful banking career. In the first portion of this placement, you will learn and act as a Client Advisor, understanding the front-line needs of our clients. During the remainder of your training, you will then gain a deeper knowledge of RBC's Advice Experience by way of various RBC products and services. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with other RBC partners to help clients achieve their goals. Whether you're teaching a client how to use digital banking, onboarding a new client on the front counter/in an office, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences, as well as drive client satisfaction and loyalty. This head start program has the potential for second and third co-op terms, leading to an opportunity to land a full time career position in the financial services industry upon graduation.

What will you do? * Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities

• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
• Respond to client-initiated contact, assisting them with a full range of financial transactions.
• Actively listen and engage clients in conversation to further understand their individual needs.
• Take ownership of resolving and preventing client banking problems.
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.

What do you need to succeed?

Must-have * Demonstrate passion for putting clients first, as well as success in a hands-on, target-driven sales environment.

• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients.
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).

Nice-to-have * Track record in building rapport and maintaining client relationships within the financial or service industry.

• Investment Funds in Canada or the Canadian Securities Course
• Bilingual (English/French)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. * Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

Job Summary

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Address: KENTVILLE, Nova Scotia, Canada

City: CAN-NS-BRIDGEWATER, CAN-NS-KENTVILLE

Country: Canada

Work hours/week: 37.5

Employment Type: Full time

Platform: Personal and Commercial Banking

Job Type: Student/Coop (Fixed Term)

Pay Type: Salaried

Posted Date: 2022-10-05-07:00

Application Deadline: 2022-10-27-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.