Job Description

About Ridge Road Winery

Ridge Road Estate Winery is a small cottage winery that is situated on a 60 acre historical property that has been family owned since 1875. The winery is located on the edge of the Niagara Escarpment, overlooking Lake Ontario and the Toronto skyline. We are the most westerly winery in the Niagara Region and first on the wine route if you are coming from Toronto and Hamilton. We offer guests both indoor and outdoor seating on our busy wine patio and event barn.

The Opportunity

As a Winery Experience Associate, you will create an experience our guests will remember. From the moment guests arrive, you will provide an exceptional tasting experience either inside our cozy tasting room or on our outdoor wine patio. You will welcome and engage guests in a friendly and enthusiastic way. Wine expertise is a must to answer questions and speak on our wines. Further, you will assist in the preparation of our culinary and cocktail/mocktail offerings.

Job Responsibilities

Duties include but are not limited to:

Providing elevated customer experiences through education on wines and winery history as well as guided wine tastings Conducting seated, structured tastings for those who come into the winery Providing in depth information about the wines being tasted and the methods used to create them Assisting guests to select the best wine for their personal tastes Serving guests on the patio and in our tasting room with wine by the glass, as well as light patio fare Creating lasting relationships with loyal guests of the winery through personalized and fun experiences. Occasionally serving special events at the winery Barkeeping duties: Pouring wine flights and wine by the glass during times of high volume Accurate cash handling and operation of the POS system, including opening and closing the cash till Handling opening and closing procedures - including maintaining stock levels, merchandising, picking, and packing online and curbside wine orders and maintaining a clean work environment Assisting with the promotion, set-up and tear-down of onsite special events Participating in and representing the winery at offsite farmers markets when required Preparing cocktails and mocktails with a keen focus on aesthetics

Job Requirements

We are looking for team members who have/are:

An ability to lift and carry 15kg+

in order to assist customers to their cars with purchases and for wine shelf stocking SmartServe certified (or ability to immediately complete) Food Safety certified (or ability to immediately complete) A courteous, friendly, positive attitude Detail oriented, ability to multitask and strong work ethic required - individually and as part of a team

Knowledge of Niagara wines, winemaking processes, and viticulture is an asset

Able to work in a fast paced and physical environment (we often clock 20,000 steps on a busy wine patio day) Comfortable speaking and engaging with guests one-on-one Able to stand for long periods of time and navigate stairs Must be available to work weekends consistently plus some weekdays Age 18+ Access to personal transportation (there is no public transit in the area)

Benefits:

Positive and fun work environment Competitive hourly wage plus gratuities Gain valuable experience in the wine industry Opportunity to learn and grow within the winery
Hours: Up to 30 hours per week (weekend availability required)

This position is permanent with the opportunity to advance within the organization.

How to Apply

To apply, we would love it if you can drop off a resume personally at the winery so you can see what we are about, or email your resume to jayne@ridgeroadwinery.ca.

We are committed to establishing a qualified workforce that reflects the diverse population it serves, and we encourage applications from all qualified individuals.

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Work Location: In person