Job Description

Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

EAT authentic Italian food at our restaurants, cafes and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team's product knowledge

The Wine Shop Sales Associate assists guests with all steps of their shopping experience including: guiding them to products, securing products out of reach, loading heavy items and passing along suggestions. Reports to the Wine Shop Manager.

Provides prompt, efficient and friendly customer service Educates customers about the Italian Wines, beer and beverages sold at Eataly Ensures the sales floor is always well maintained and stocked Receives and stocks wine and wine store merchandise Rotates, faces and replenishes merchandise to ensure high quality standards Utilizes sales techniques to maximize store sales performance Builds and maintains relationships with guests Participates in processes and procedures related to the department Focuses on details with a firm, clear and highly professional style Performs other duties as required or assigned

Qualifications

High school diploma or equivalent 1+ years of wine sales experience required Italian wine knowledge is preferred Exceptional guest service skills Basic computer and math skills

Job Requirements

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays Ability to lift up to 50 pounds regularly Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program * and more!