Job Description

NOTE - applicants must be prepared to participate in the interview process via phone and in person interviews.

EMPLOYMENT TYPE:

Permanent Full-time

WORKING HOURS:

Monday to Friday | 8:00AM - 4:00PM

COMPANY OVERVIEW

For over 20 years, Lakeside Performance Gas Services Ltd. has been proudly serving the natural gas industry across Ontario and Quebec in partnership with top Utilities service providers. The company further excels in providing innovative solutions to its customers and extended group of clients. Headquartered in Mississauga with satellite offices throughout Ontario and Quebec, the company values its dedicated group of personnel who consistently provide customers with the highest level of support.

POSITION SUMMARY

We are seeking a versatile candidate who can balance daily operational support with system projects, development tasks, and ongoing infrastructure improvements. This role is ideal for someone who enjoys a mix of hands?on IT support, server/network maintenance, and light development work.
The Windows System Administrator will be responsible for supporting daily IT operations, maintaining core infrastructure systems, and contributing to development and technical project initiatives. This role requires a balanced skill set across end?user support, server and network administration, virtualization, and basic .NET development. The ideal candidate will demonstrate strong technical aptitude, professionalism, and the ability to document processes and resolutions in a clear and consistent manner.

PRIMARY RESPONSIBILITIES

The primary responsibilities for this position include, but may NOT be limited to the following -

Windows Server and Local System Maintenance

Perform routine maintenance and administration of Windows Server environments, including updates, patches, and backup monitoring. Manage Active Directory, Group Policy Objects (GPOs), user provisioning, and access control. Support on?premises systems such as printers, shared drives, and local applications Monitor system performance, availability, and capacity.

End?User Support and IT Helpdesk

Provide Tier 1 and Tier 2 technical support for end users, including hardware, software, and account?related issues. Manage and resolve daily service tickets within established service?level expectations. Troubleshoot Windows desktop environments, peripherals, and standard business applications. Maintain accurate documentation of issues, resolutions, and recurring support trends.

Development, Testing, and Technical Projects

Contribute to internal development initiatives using basic .NET coding skills (C#, ASP.NET preferred). Assist with application testing, debugging, and deployment activities. Provide technical support for custom applications and integrations. Collaborate with cross?functional teams on technical and process?improvement projects. Participate in in-person technical training.

Network and Virtualization Support

Provide basic support for network infrastructure, including switches, firewalls, wireless systems, and VPN. Assist with troubleshooting and monitoring of network performance and connectivity. Support VMware ESXi environments, including VM creation, configuration, and maintenance. Participate in network and virtualization?related projects and upgrades.

EDUCATION & EXPERIENCE REQUIREMENT

Bachelor's degree or diploma in Computer Engineering, Information Technology, Computer Science, and/or a closely related field. 3 - 5 years of experience in a System Administrator, IT Support, and/or related technical role.

KNOWLEDGE AND SKILLS REQUIREMENTS

Proficiency with Windows Server administration, Active Directory, and Group Policy. Strong knowledge of Windows desktop operating systems and hardware troubleshooting. Foundational understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, VLANs). Familiarity with VMware ESXi or comparable virtualization platforms. Ability to read, write, and modify basic .NET code. Experience with software testing, deployment, and troubleshooting. Strong written communication skills with the ability to document procedures, configurations, and resolutions. Ability to manage multiple priorities in a fast?paced environment. Demonstrated customer?service orientation and professional communication skills.

PREFERRED QUALIFICATION REQUIREMENT

Experience with PowerShell or other scripting languages. Exposure to cloud platforms such as Microsoft Azure, AWS, or Microsoft 365. Familiarity with ITIL practices or structured ticketing systems. Understanding of cybersecurity principles and best practices.

ADDITIONAL REQUIREMENTS/INFORMATION

Must have a valid driver's license (Class G) in good standing and consent to additional security check(s) with valid IDs. Ability to travel to other Lakeside locations for IT projects related work.

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

At Lakeside Gas Services, our belief is that diversity and inclusion are fundamental and integral part of its business innovation and growth.

We are committed to building diverse and inclusive teams within an equitable workplace for our staff to collaborate and bring their true selves to work. We also strive to provide an accessible candidate experience for our prospective staff with various abilities. Please let us know if you need any accommodations during the recruitment process. Lakeside continues to actively address and improve on issues of inequity and systemic bias to support our diverse talent, clients, and communities.

Job Types: Full-time, Permanent

Pay: From $62,000.00 per year

Benefits:

Company events Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off RRSP match Tuition reimbursement Vision care
Application question(s):

Are you legally eligible to work in Canada and location specified in the job posting and, if applicable, hold a valid permit that allows you to fulfill the requirements of this role? Are you willing to undergo a background check (criminal, professional and academic), in accordance with local law and regulations? What is your compensation expectation for this role? Please provide a range. Briefly describe your experience with maintaining Windows Server environments. Briefly describe your experience providing Tier 1 or Tier 2 technical support. Have you participated in application testing, debugging, and/or deployments? If yes, briefly explain. This position is in Mississauga (L5T 2H7) and may be inaccessible by public transit. Do you currently have a valid driver's license AND reliable/independent transportation? The shift hours for this position are every Mondays to Fridays from 8:00AM - 4:00PM (40 hrs./weekly). Can you commit to this shift? Are you a referral and/or related to a current Lakeside worker? If yes, please share the name.
Education:

Bachelor's Degree (preferred)
Work Location: In person