Job Description

Job Summary

We are seeking a dedicated and experienced Supervisor to join our team. The ideal candidate will possess strong leadership skills and have a proven track record in retail management. This role involves overseeing daily operations, managing staff, and ensuring exceptional customer service while driving sales performance. The Supervisor will play a key role in fostering a positive work environment and promoting team development.

Responsibilities

Lead and manage a team of employees to achieve sales goals and enhance customer satisfaction. Oversee daily store operations, including merchandising, inventory management, and cash handling. Train, develop, and mentor staff to improve their skills in customer service, sales techniques, and operational procedures. Conduct interviews and participate in the recruiting process to build a strong team. Manage payroll processes and ensure accurate timekeeping for all employees. Implement effective marketing strategies to promote store initiatives and increase foot traffic. Maintain compliance with company policies regarding pricing, merchandising, and store management. Utilize POS systems for transactions, inventory tracking, and reporting purposes. Foster an environment of teamwork through effective communication and conflict resolution. Monitor budgetary constraints while maximizing profitability through strategic purchasing decisions.

Requirements

Proven experience in retail management or supervisory roles with a focus on sales management. Strong negotiation skills with the ability to influence others positively. Bilingual or multilingual abilities are highly desirable for effective communication with diverse customers. Proficient in administrative tasks including bookkeeping, payroll processing, and budgeting. Exceptional organizational skills with the ability to manage multiple tasks efficiently. Strong math skills for accurate cash handling and financial reporting. Excellent communication skills, both verbal and written, with a focus on phone etiquette. Ability to train and develop staff effectively through hands-on coaching and mentoring. Familiarity with merchandising principles, pricing strategies, and customer service best practices. Time management skills to prioritize tasks effectively in a fast-paced environment. Join our dynamic team as a Supervisor where you can make a significant impact on our store's success while developing your career in retail management.
Job Type: Full-time

Pay: $17.40-$19.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Dental care Discounted or free food Extended health care Life insurance On-site parking Store discount Vision care
Work Location: In person