Job Description

The Calgary Winter Club is Calgary's premier private family Club, situated in northwest Calgary on the edge of Nose Hill Park. The CWC offers an outstanding employee experience; we are firm believers that everyone should enjoy their work and have a successful work-life balance.

We are looking to fill a part time

Wellness Services Representative

position.

The Wellness Services Representative role is crucial in the successful running of the CWC's Physiotherapy and Massage services. Based at the Wellness Desk, located in the Fitness Centre, you will be responsible for ensuring first class service to members, patients, and co-workers.

The ideal candidate demonstrates commitment and flexibility and is available to work a variety of hours including evenings and weekends. Shift times will be weekdays 6:45am - 7pm and Saturdays 8:30am - 2pm. This role will consist of 4 - 12 hours on average per week.

What you will do:

Basic administrative tasks such as scanning and filing, mail/courier documents, answer and direct phone calls, etc.

Prepare daily deposits for the Accounting department

Greet members and patients as they arrive

Book appointments, processing cancellations and maintaining therapists schedules

Take payments and provide receipts or statements

Keep the clinic clean, organized and well stocked

Coordinate with insurance companies regarding Motor Vehicle Accident patients

Qualifications

Excellent customer service with clear and precise communications skills

Takes initiative and ownership of tasks

Ability to follow through on requests in a timely manner

Able to work under pressure and independently seek resolution to issues

Excellent Microsoft Office skills

Current Standard First Aid and CPR "C" Certification an asset

Knowledge of basic accounting an asset

Experience in a medical office an asset

Knowledge of Jane App an asset

Additional Benefits of Working for the CWC:

Complimentary onsite parking for Employees

'Staff in Action' usage of the Club facilities, which includes Staff Classes and more

Discounts at The Shop, personal training, and professional massage services, right in the Club

Work with a fun, diversified team who are passionate about customer service and creating a great culture

Important Information

We welcome applications from all qualified candidates, including women, Indigenous peoples, persons with disabilities, and members of visible minorities. We value a diverse workforce that reflects the communities we serve.

We are committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise us during the recruitment process.

Must be legally eligible to work in Canada and, where applicable, must have a valid work permit or study permit that allows the candidate to fulfill the requirements of the role.

The successful candidate in this role will be required to complete a clear criminal record check.

We thank all interested applicants; however, only those selected for an interview will be contacted.

To apply for this position, send your resume by email with "WSR" in the subject line

Job Type: Part-time

Expected hours: 4 - 12 per week

Benefits:

Discounted or free food Employee assistance program On-site parking Store discount
Experience:

Wellness / Medical / Administration: 1 year (preferred)
Work Location: In person