ProEvolution Wellness Inc. is a leading physical therapy and wellness clinic dedicated to helping our patients achieve optimal recovery, mobility, and overall health. Our team of highly skilled practitioners works together to deliver exceptional, patient-focused care. We are seeking an
experienced Wellness Medical Receptionist
who is professional, detail-oriented, and thrives in a fast-paced clinical environment.
Position Overview
The Wellness Medical Receptionist will be the first point of contact for our patients and a key support for our clinical team. We are specifically seeking a candidate with
previous medical receptionist experience
who is comfortable handling various administrative and billing systems within a wellness or rehabilitation clinic setting.
Key Responsibilities
Welcome and check in patients in a professional, friendly manner.
Answer phone calls, respond to emails, and manage online inquiries.
Schedule, confirm, and adjust appointments efficiently.
Process payments and manage direct billing to insurance companies.
Accurately manage patient files and ensure confidentiality at all times.
Coordinate WSIB, HCAI, and MVA claims, including electronic submissions.
Utilize and manage Jane App for scheduling, billing, and chart management.
Submit and reconcile extended health insurance claims.
Communicate with therapists and staff to coordinate patient care.
Maintain a clean, organized, and welcoming reception area.
Qualifications
Mandatory:
Minimum 1-2 years of experience as a medical receptionist in a physiotherapy, chiropractic, massage therapy, or wellness clinic.
Strong working knowledge of
WSIB
,
HCAI
,
MVA
billing procedures, and
Jane App
.
Experience with extended health insurance submissions and reconciliation.
Proficient in Microsoft Office Suite and general computer systems.
Excellent organizational skills with strong attention to detail.
Exceptional communication and interpersonal skills.
Ability to handle sensitive patient information with discretion.
Positive, team-oriented, and adaptable in a fast-paced environment.
Why Join Us?
Join a growing, innovative wellness clinic.
Work in a supportive and collaborative environment.
Flexible scheduling options.
Staff discounts on clinic services.
Job Types: Full-time, Part-time, Permanent
Pay: $18.13-$24.00 per hour
Expected hours: 20 - 40 per week
Benefits:
On-site gym
On-site parking
Wellness program
Experience:
Medical Receptionist : 1 year (preferred)
Location:
Vaughan, ON (preferred)
Work Location: In person
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