Job Description

Come Join the Swirl Crew at Apres!

Apres is a locally owned and operated ice cream shop & soon to be coffee hub in the heart of Downtown Penticton. Taking over an iconic scoopery, we are bringing new life into Main Street for a fresh year round local offering. We're seeking someone driven, organized and passionate about working with the public to join our team in a Supervisor capacity.

Why Work With Us

Our Apres Crew is made up of quick thinkers, fast scoopers, and genuinely good humans who show up, work hard, and have fun doing it.


We are building something special here and want people who are ready to grow with us.


We offer the following as standard:

Gratuities Training and Development Team Events Ice cream & coffee perks

The Role : Apres Crew Supervisor

As a Apres Crew Supervisor you're the frontline leader. Part supervisor, part problem solver and part guest experience champion. You're responsible for overseeing daily operations, coaching crew and keeping services smooth, consistent and fun.



You'll be the go to for the team during your shift, bringing maturity (

19+

) and leadership, ensuring everyone's supported, breaks are managed, guests are happy, and the space is safe, clean, and efficient.



You're also trusted to uphold standards, coach in the moment, and flag anything that needs attention to the owners.



While working closely with the owner, you will learn how to do tasks like inventory, ordering, scheduling and cash management. The supervisor must be comfortable working independently and be able to delegate tasks to team members.



Your shift could include:

Leading a team through peak periods and transitions Supporting team members with real-time feedback and encouragement Managing shift duties, checklists, and time-sensitive tasks Opening or closing the shop and ensuring standards are met Scooping and providing guest service Jumping in on the espresso machine Handling minor guest concerns or service recovery within your authority Keeping communication clear, respectful, and solutions-focused

Who You Are:

You're a natural leader who keeps calm when it's busy and knows how to bring out the best in a team.


You're equal parts organized, approachable, ready to step in, take initiative, and keep things moving forward.



We're looking for someone who:

Has 1- 2 years experience in hospitality or food service Previous experience in a supervisory or team lead role is an asset

Is over the age of 19

Has experience with coffee and espresso machines (or fast learner with solid coffee knowledge) Communicates clearly and kindly, even when juggling a lot Is confident making decisions and managing shift flow Takes ownership and follows through - you're the one people can count on Understands how to coach teammates in a respectful, helpful way Can follow all health, safety and sanitation guidelines. Is available

Friday through Monday from 10:30am - 6:30pm

This position will start as part-time, with the potential to transition into full-time. .



Must also have the following:

Ability to stand for long periods of time Ability to lift 40lbs without assistance Possess or obtain Foodsafe Certification


If you're someone who cares about community, thrives on solving problems, and stays cool under pressure, we want to connect with you!





If this is sounding like something you could get excited about please send through your application via the link or by email to hello@apresicecream.ca.