Job Description

Overview

From the brand that rocks the world, a career that rocks yours! We are seeking talented individuals to join the band and help launch the Hard Rock brand in the region.

The ideal candidate must be available every Saturday and Sunday from approx. 10:00am to 8:00pm. The schedule may vary based on business needs. Your own transportation is required as there is no public transportation to the Casino.

Responsibilities

The Casino Bartender is the stepping stone\xe2\x80\xa6..the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, and musician (at heart).

Responsibilities

Basic functions of the Bartender include:

• Understanding and adhering to all safety, sanitation and administrative procedures.
• Monitoring and restocking stations with food and supplies to ensure adequate food and supplies are available
• Demonstrating responsible alcohol service
• Creating interesting cocktails
• Handling cash & other forms of payment
• Accountable for reconciling inventory and Cash-out procedures
• Making proficient sales transactions - using a point-of-sale system
• Properly checking I.D.s \xe2\x80\x93 for guests who appear to be under 30 years old
• Maintaining proper cash drawer balances
• Directing guests to areas/restrooms
• Demonstrating impeccable product knowledge
• Suggestive selling - using proven techniques
• Maintaining a clean and organized bar area
• Maintaining proper product pars \xe2\x80\x93 through inventory and requisition
• Stocking product throughout the shift
• Properly labeling, dating, covering and refrigerating prepped items for the bar
• Maintaining a proper 3-compartment sink \xe2\x80\x93 properly sanitizing equipment, utensils, and glassware
• Performing opening, closing & side duties \xe2\x80\x93 setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc
• Answering questions - accurately and politely
• Creating memorable experiences
• Entertaining guests to create \xe2\x80\x9cRaving Fans\xe2\x80\x9d

Qualifications

Job Requirements include:

• Must be at least 19 years of age
• Must have experience in creating interesting cocktails and very familiar with high-end spirits and flavour pairings
• Follows all food safety & sanitation procedures
• Must be Smart Serve certified
• Performing duties which require bending & reaching
• Lifting & transporting up to 50-pound containers from dry storage & beer coolers
• Standing, for up to 8+ hours
• Maintaining a well-groomed appearance (\xe2\x80\x9chaving a plan\xe2\x80\x9d)
• Following all uniform guidelines
• Practicing all safety & sanitation standards
• Recycling products, where possible
• Remaining calm in a hectic, fast-paced atmosphere
• Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency
• Displaying a positive and outwardly friendly attitude toward guests
• Maintaining HRC\xe2\x80\x99s 5 core Values and Mission Statement

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Hard Rock Cafe