NAM is a licensed treatment provider operating within a Therapeutic Community model. We offer programs such as our Personalized Recovery Program (PRP), peer-led and facilitated support groups, and educational workshops focusing on addiction and mental health. We work closely with individuals living in community housing, supporting them in building sustainable, holistic wellness.
Position Overview
The Recovery Support Worker plays a critical role in supporting clients through their recovery journey from addiction and mental health challenges. You will assist in delivering therapeutic programs, facilitate recovery-focused activities, and provide one-on-one guidance in alignment with NAM's trauma-informed, holistic care model.
Please refrain from making any inquiries regarding your application status or hiring decisions. Only candidates who have been selected will be contacted for an interview. Additionally, do not visit in person unless you have a scheduled interview. Thank you very much.
Key Responsibilities
Provide individual and group support to clients facing addiction, mental health, or housing instability.
Assist clients in setting and achieving goals outlined in personalized recovery plans.
Conduct intakes, screenings, and follow-ups.
Facilitate peer-based recovery groups, workshops, and recreational outings.
Apply trauma-informed care and crisis de-escalation strategies when necessary.
Assist with daily life skills: meal planning, household tasks, program schedules.
Provide emotional support, accountability, and relapse prevention planning.
Monitor wellness and safety in common areas.
Support transportation to/from appointments (using personal or agency vehicles).
Maintain accurate and timely documentation via Med Access, FYIdb, and My Recovery systems.
Participate in team meetings, trainings, and case conferences.
Lead by example in practicing tools such as meditation, yoga, breath-work, tapping, CRM, prayer/intention setting, etc.
Ensure alignment with NAM's Principles for Harmonious Living and mission pillars.
Required Qualifications
Completion of a recognized Recovery Coach program (or willingness to complete NAM in-house training).
Lived experience in addiction/mental health recovery and ability to use that experience to support others or Medical Background in field.
1+ year of relevant work or volunteer experience (preferred).
Food Handling Certification.
First Aid & CPR Certification.
Training or strong skills in critical incident and crisis management.
Ability to handle high-stress, emotionally intense situations.
Strong documentation and communication skills (verbal and written).
Computer literacy, particularly with electronic medical record systems.
Ability to work autonomously and manage multiple responsibilities.
Energetic, empathetic, and grounded in healthy personal boundaries.
Assets
Punjabi and Hindi language skills.
Experience with complementary wellness modalities (e.g., yoga, reiki, spiritual practices).
Availability for flexible shifts (evenings, weekends, early mornings, holidays).
Open availability strongly preferred, especially for shifts such as:
The shift will rotate from Sunday to Wednesday. The next week will be Thursday to Sunday.
-Thursday to Sunday is MUST For this Job.
Working Conditions
This is a front-line role with regular exposure to high-stress and emotionally intense environments. Recovery Support Workers may witness or respond to medical emergencies, client conflict, emotional outbursts, or other crisis events. Emotional resilience, calm under pressure, and a trauma-informed approach are essential.
Benefits
Staff wellness program
Opportunities for ongoing training and development
Application Requirements
Must have a valid Class 5 driver's license
(minimum age 18) and reliable vehicle.
Must be legally entitled to work in Canada.
Must be able to reliably commute or relocate to Calgary, AB before starting.
Ready to Make a Difference?
If you are passionate about recovery, resilience, and community healing, and you bring both lived experience and professional integrity, we'd love to hear from you.
Job Types: Part-time, Permanent, Casual
Benefits:
On-site parking
Wellness program
Application question(s):
Are you willing to Work Evening and Weekends ?
Why should we hire you ?
Language:
English (required)
Punjabi (preferred)
Licence/Certification:
Class 5 Licence (required)
Work Location: In person
Job Types: Part-time, Casual, Seasonal
Benefits:
On-site parking
Wellness program
Licence/Certification:
Class 5 Licence (required)
Work Location: In person
Job Types: Part-time, Casual
Pay: $17.21-$22.00 per hour
Expected hours: No less than 15 per week
Benefits:
On-site parking
Work Location: In person
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