Join the Urban Planning & Economy Department to play a vital role in making Edmonton an intuitive and navigable city for everyone. This position is key to integrating wayfinding into the planning, design, and maintenance of all our city networks and systems.
As the Wayfinding Coordinator, you will lead the development and application of corporate wayfinding guidelines and initiatives. Your focus will be on signage and mapping to integrate mobility network planning with design and communications, directly supporting the implementation of
The City Plan
. You will ensure the wayfinding program contributes positively to accessibility, quality of life, economic development, and social equity across the city.
For more information, visit the urban mobility and its role in city-building
What will you do?
Lead and execute the corporate wayfinding work plan, monitoring the progress of strategies related to pedestrian, active transportation, and parks & open space signage
Develop and update corporate policy and standards, and propose revisions or additions to standard wayfinding guidance for the City
Provide essential technical advice, oversight, and support for wayfinding components within projects managed by other teams
Review project plans to identify wayfinding incorporation opportunities, provide preliminary cost estimates, and support detailed signage plan development and review
Serve as the key corporate liaison for the maintenance and implementation of Edmonton's wayfinding network systems
Steward education and awareness initiatives across the Corporation regarding existing guidelines and resources
Manage centralized wayfinding resources, including spatial data, signage inventories in ArcGIS, and non-signage public facing resources like maps
Write clear draft briefings, backgrounders, memos, and reports for City Council motions and inquiries
Manage contracts and relationships with vendors who provide general signage and wayfinding support
Qualifications
:Bachelor's Degree in Urban Planning, Landscape Architecture, Industrial Design, Environmental Graphic Design, or a degree related to the specific functions of the position
A minimum of
two years
of professional transportation/mobility and/or policy planning experience in the public and/or private sector
Training with
Adobe Illustrator
is a requirement
Experience with wayfinding, signage, cartography, or graphic design
Broad experience handling projects
Assets:
Membership, or eligibility for membership, in the Alberta Professional Planners Institute/Canadian Institute of Planners
Familiarity with
ArcGIS Pro
or working experience with GIS software
Skills required for success:
Project management and time management expertise to meet deadlines
Change management expertise and ability to navigate and thrive within a large corporate environment
Strong teamwork to establish and maintain effective relationships with consultants and City employees
Excellent verbal and written communication to present complex information to diverse audiences
Ability to inspire and influence others to share vision and goals
Strong interpersonal skills for dealing with conflicts, confrontations, negotiations, and disagreements in a positive manner
Collaborative approach to produce better end products by involving others and building effective working relationships with colleagues and community partners
Develop, manage, and analyze geospatial data and create maps for planning and monitoring using geographic information systems such as ArcGIS
Understand mobility systems as networks
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
Applicants may be tested.
Work Environment:
Note:
This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement, and the incumbent will be notified in advance
This is a public-facing role and requires engagement and interaction with diverse people from various backgrounds with different needs, expectations and emotional states
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact employment@edmonton.ca. Learn more about our benefits