Coastal Outdoors is seeking a Warranty Advisor to join our team in Clarenville , NL. As one of the largest Recreation Companies, Coastal Outdoors is committed to the growth and development of our employees. We believe we are only as strong as our staff, so if you are looking for a challenging, rewarding and exciting career, we invite you to apply today.
As our Warranty Advisor, you will be responsible for supporting the service department with administration relating to internal work orders and warranty claims. Working closely with our service team, you will report to the Service Manager, and have an opportunity to learn the Recreation service industry firsthand.
Responsibilities will include but are not limited to:
Processing internal repair orders for the sales department.
Supporting the administrative process for warranty claims.
Ensuring that paperwork for repair orders flows through the shop in an orderly and productive manner.
Flag selected Repair Orders for Shop Foreman to inspect for quality workmanship.
Coordinating special order parts requirements with Parts Department.
Customer follow-up, including scheduling and confirming appointments as required.
Other duties as assigned by Service Manager
Requirements:
Previous experience is considered an asset, but not required
3-5 years' experience in an administrative role
Strong organizational skills and attention to detail
Excellent customer service skills
Computer proficiency
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