Job Description

Master, for over 70 years

We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us

At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.


Are you eager to join a dynamic team where you can balance work-from-home and in-office collaboration? If you're as meticulous as you are versatile, then this job is tailor-made for you!



As a Guarantees Administrator, you'll be the mastermind behind our claims return process, ensuring everything flows smoothly according to our impeccable procedures.



Fulltime from Monday - Friday 8:00 - 17:00

What you will accomplish with us:

Organizational wizard for receiving and managing merchandise returns from branches Communication ace for relaying necessary information to manufacturers for warranties Pillar of rigor for overseeing tracking and management of claims and returns with suppliers

What You Bring to Our Team:

High school diploma Fluent in French and English Comfortable with MS Office software (Outlook, Excel) Desire for learning and growth in English and French Ability to thrive in a dynamic and positive team


Compensation information:



50 000 to 58 000 $/year Annual bonus

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. Early vacation program. * Flexible remote work policy