Job Description

Warehouse Technician, Richmond Hill

Who We Are

Embross delivers market-leading passenger automation and self-service technologies to the global travel market. That last flight you jumped on, there is a good chance an Embross hardware or software solution helped facilitate part of your airport experience. The world's leading airlines and airports use Embross' range of service technologies to help make the passenger travel experience faster, simpler, and less stressful. For our partners, that translates to offering more flights, more often with more (happy) passengers on board.


So, what's great about what we do? We get to think creatively across a diverse solution stack of hardware and software to solve service and operations challenges for the world's

What You'll Do

We pride ourselves on staying ahead of the curve as we help our customers optimize and improve their service delivery models. We're excited to be entering a new transformative phase of our stack as we explore new products, and new capabilities and embrace the growing data-driven demands of these environments.


As a Warehouse Technician is responsible for the efficient handling, storage, and distribution of goods within the warehouse and production facility. This role ensures inventory accuracy, maintains safety standards, and supports smooth operations to meet customer and organizational needs. The technician is also on duty to fill-in as a shipper and receiver.

Key Responsibilities

Inventory Management: Monitor incoming and outgoing goods, verify shipment details, and maintain accurate inventory records. Conduct periodic inventory counts and ensure proper labeling and storage of items. Order Processing: Assist with picking, packing, and shipping orders to customers. Consolidate shipments and ensure timely delivery. Return Material Authorization: manage customer returns to ensure products are assessed, repaired and or replaced in a timely manner Quality Control: Visually inspect incoming goods for defects or damages and escalate issues promptly. Ensure only quality products are stored and shipped. Equipment Operation: Safely operate warehouse equipment such as forklifts, pallet jacks, and mobile lifts. Perform routine checks and ensure equipment is in good working condition. Safety Compliance: Follow all safety protocols and promote a culture of safety in the warehouse. Adhere to regulatory standards. Collaboration: Work closely with warehouse staff, functional departments and management to ensure smooth operations.

Required Skills and Qualifications

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Education: High school diploma or equivalent; certifications in warehouse operations or logistics are an asset. Experience: Previous experience in a warehouse or logistics environment preferred, especially in inventory management and order processing Technical Skills: Familiarity with ERP systems (GSS) and basic computer skills for inventory tracking and reporting. Physical Stamina: Ability to lift and handle items and perform physical tasks, including standing, sitting and walking for extended periods. Attention to Detail: Strong organizational skills and accuracy in maintaining records and quality control.

What We Offer

World-class product engineering and development - You will join a team of leaders who are dedicated to creating innovative and impactful solutions for our clients and their customers. Career growth and development - As a build-from-within company, we are committed to offering you a competitive salary package with responsibilities and projects designed to build mastery and leadership throughout the course of your career. Dynamic and respectful work environment - Working alongside some of the brightest minds, you will collaborate on impactful work within a supportive environment - one where company values are always embraced and expressed, and diversity is a business imperative.

To support our talented workforce, apart from the base salary, we also offer:Employer-paid Health, wellness, and lifestyle benefits to balance your heart, mind, and body which includes Health, Dental, Vision, Life Insurance STD and LTD Benefits. A minimum of 3% of your base salary towards GRSP as an employer contribution. Opportunity to participate in the Performance-based Profit-Sharing Program and earn up to an additional 15% of your Base Salary. Flexible working environment. Frequent social events - BBQ, Bowling, Picnics, Food drives, parties, and a lot more.

Location :

25 Sims Crescent, Unit 2, Richmond Hill, ON. Candidates must be able to reliably commute or plan to relocate before starting.


Embross values diversity and people of all backgrounds and abilities. Should you require any accommodations prior to or during the interview process, please email careers@embross.com