Job Description

You are recognized for your thoroughness and your ability to see assignments through to completion.

You are passionate about logistics and distribution.

You're curious and want to learn about other areas of the supply chain.

This position is for you.

Join our winning team and apply our values of

Innovation

,

Quality

,

Customer Focus

,

Communication

,

Respect

,

Thoroughness

,

Positive Attitude

and

Fun at Work

!

WE OFFER:

Stable, full-time employment. Schedule of 40 hours per week, Monday to Friday 8:00 a.m. to 5:00 p.m. It is required to start two to three times a week, at 6:30 a.m. In this case, the working hours are from 6:30 a.m. to 3:30 p.m. Hybrid work: up to two remotely workdays per week after probation period. A company with 15 3PL warehouses and two production sites. A well-established company with an excellent reputation. Family culture: feel like a member of our family. A Modern, collaborative work environment. A growing company. A complete group insurance program including telemedicine. Corporate events. A pension program with employer contribution.. A wellness program. Free on-site parking. And more.

JOB SUMMARY

Reporting to the Logistics Director, the Warehouse Support/Logistics Coordinator is primarily responsible for managing 3PL warehouse operations and Metaltech-Omega-owned warehouses in Canada and the United States. He or she will be the first point of contact for warehouses in managing their day-to-day operations and resolving logistical and other problems.

KEY RESPONSIBILITIES

Warehouse Transactions Coordination

Tracking flows and transactions:

Coordinate daily transactions and product movements with external warehouses, from storage to shipping, ensuring that all required processes are executed within the given timeframe.

Daily tracking of orders and shipments:

Verify orders submitted or cancelled by customer service and communicate planned shipments for the coming days to warehouses by email.

Order prioritization:

Communicate with the different warehouses under your responsibility to prioritize daily outbound orders according to customer deadlines, including tracking and scheduling in their TMS.

Order verification:

Ensure product availability for each order, investigate stockouts, and inform customer service.

Support and training:

Train and support warehouses on our internal systems (Epicor ERP, SOP, etc.).

Track shipping documents:

Produce BOL and ASN shipping documents for various customers when required.

Performance tracking:

Track the productivity and performance of each warehouse (KPI).

Documentation in the ERP:

Document various orders and transactions in the ERP system (Epicor).

Weekly Reports:

Produce weekly reports for internal teams (distribution, production, shipping).

Communication with customer service

: Communicate with customers when necessary.

Penalty management

Shipment verification:

Ensure the accuracy and completeness of each shipment (inbound and outbound).

Customer needs analysis:

Understand the specific requirements of each of our customers to ensure their satisfaction.

Order investigations:

Analyze problematic orders and conduct investigations to find the source of error.

Documentation and updatting:

Document all relevant information and update it according to internal procedures.

Ticket management:

Manage ticket files on supplier platforms from creation to closure.

Penalty Tracking:

Ensure proper tracking of penalties, including dispute mechanisms..

Supply chain team Support

Logistics:

Assist the logistics team with ground transportation, customs, shipping, inter-warehouse transfers and ocean freight.

Purchasing:

assist the purchasing team with purchase orders, purchasing analyses, inventories, etc.

REQUIREMENTS, QUALITIES AND SKILLS REQUIRED

Education:

Bachelor's degree in Logistics Operations Management (GOL) or DEC in Transportation Logistics or related field. Any combination of relevant education or experience will be considered.

Experience:

at least two years' experience in warehouse coordination or transportation logistics. Knowledge of penalty management. Experience with major clients in the retail sector (asset). Spoken and written languages: French and advanced English. Knowledge of the Office suite, especially Excel and Outlook. Thoroughness and perseverance. Ability to manage several tasks simultaneously / organizational skills. Communication skills. Ability to learn and adapt. Analytical skills to effectively identify sources of problems. Autonomy and teamwork.

About Metaltech-Omega

We are a privately held Canadian company that oversees 2 distinct brands, but united by the same components: steel products and the design of new superior products.

At Metaltech we develop, manufacture and sell a wide range of products such as scaffolding, construction site fencing and telescopic ladders. You will find us in hardware stores, the industrial network and rental centers.

At Omega II, we manufacture fences with a unique product on the market, welded mesh fences. We are also the pioneer of ornamental welded wire fencing systems and the pioneer of custom projects in North America.

The masculine gender is used without discrimination and only for the purpose of simplifying the text.

Only selected applicants will be contacted.

Please note that we do not wish to be contacted by recruitment agencies, headhunters or external recruitment partners. We do have firms we work with.

Job Types: Full-time, Permanent

Benefits:

Casual dress Company events Company pension Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Wellness program
Language:

French (required) English (required)
Work Location: Hybrid remote in Laval, QC H7L 3N6