Job Description

Job Title: Warehouse Manager - 3PL Operations

Overview

We are seeking an experienced and hands-on Warehouse Manager to oversee daily operations in our fast-paced 3PL (Third-Party Logistics) warehouse. This role is responsible for managing a team of approximately 40 warehouse associates, ensuring efficient order fulfillment, safe handling of diverse customer products, and smooth scheduling of all inbound and outbound transportation activities.

Key Responsibilities

Leadership & Staff Management

Lead, supervise, and develop a team of ~40 warehouse employees, including leads, pickers, loaders, Customer service team, machine operators, and truck drivers. Coordinate daily labor planning, staffing levels, and task assignments. Train and mentor team members to maintain high performance, accuracy, and safety standards. Conduct performance evaluations, coaching, and corrective action when necessary.

Warehouse Operations

Oversee all picking, packing, loading, unloading, put away, and inventory movement across the facility. Ensure timely and accurate handling of a wide range of customer goods, including palletized freight, loose items, rolled goods, and special-handling products. Maintain organization, cleanliness, and operational flow to meet KPIs for efficiency, accuracy, and safety.

Transportation & Scheduling

Manage the scheduling of truckloads, pickups, and drop-offs with carriers, brokers, and customer logistics teams. Monitor dock activity and coordinate dock assignments to maintain efficient inbound and outbound flow. Resolve scheduling conflicts, delays, and exceptions while maintaining transparent communication with customers and drivers.

Customer & Cross-Functional Communication

Serve as a primary point of contact for customer service teams and external clients regarding warehouse activity. Ensure customer requirements and service levels are met consistently. Collaborate with inventory control, transportation, and operations management to solve problems and improve processes.

Safety & Compliance

Enforce Work safe and company safety rules and conduct regular safety audits. Maintain compliance with all regulatory, quality, and operational standards. Ensure proper use and maintenance of warehouse equipment.

Qualifications

Required:

3+ years of experience in warehouse management or supervisory roles (3PL environment strongly preferred). Strong knowledge of warehouse operations, WMS systems, and logistics workflows. Experience scheduling and coordinating inbound/outbound freight. Excellent leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment with changing priorities.

Preferred:

Experience managing teams of 30+ employees. Familiarity with KPI tracking, continuous improvement, and lean processes. Forklift certification or knowledge of MHE operations.
Job Types: Full-time, Permanent

Pay: From $60,000.00 per year

Benefits:

Extended health care Paid time off
Work Location: In person