Job Description

Surplus Furniture and Mattress Warehouse is a national furniture chain with locations spanning from Alberta to Newfoundland. We provide fantastic value to our consumers making us a price leader in Canada. Even with consistent growth, Surplus Furniture and Mattress Warehouse has not lost sight of its beginnings or the reasons for its success. We continue to sell quality brand name furniture at warehouse pricing, no fancy showrooms, low overhead and great prices. Position Summary Reporting to the Store Manager, the Warehouse Manager is responsible for the daily operations of the store warehouse. This position is responsible for inventory control of all Company products and the loading and unloading of new products. In addition, Warehouse Managers are responsible for providing customers with exceptional customer service during product pick-ups. Duties and Responsibilities \xc2\xb7 Greet customers in a professional and friendly manner in order to create a welcoming environment \xc2\xb7 Assign warehouse tasks to Warehouse Associates in accordance with warehouse operating procedures. \xc2\xb7 Assist customers in picking up purchased products \xc2\xb7 Prepare product for scheduled deliveries to customers \xc2\xb7 Build rapport by engaging in conversation with customers in order to establish a positive customer experience \xc2\xb7 Seek to resolve customer opportunities by listening to customer concerns, diffusing the situation, and seeking the assistance of management when required \xc2\xb7 Communicate customer complaints and feedback to management \xc2\xb7 Responsible for receiving and tracking inbound furniture products from trucks \xc2\xb7 Perform regular inspections and repairs of product furniture \xc2\xb7 Responsible for all shipping and receiving duties which includes management of all inventory \xc2\xb7 Regularly label and stock furniture \xc2\xb7 Perform janitorial duties as assigned Other \xc2\xb7 Other duties as assig Requirements \xc2\xb7 Completion of a High School Diploma or higher \xc2\xb7 Previous shipping and receiving experience (minimum two (2) years preferred) \xc2\xb7 Previous people management experience preferred \xc2\xb7 Skilled in furniture setup and repair considered an asset \xc2\xb7 Strong communication skills (both written and verbal) \xc2\xb7 Exceptional customer-service skills \xc2\xb7 Able to work with diverse customers Working Environment Warehouse Managers work in direct retail establishments. A Manager is on duty during a Warehouse Manager\xe2\x80\x99s shift. Warehouse Managers are required to stand for long periods of time and perform heavy lifting regularly. Job Types: Full-time, Permanent Salary: $20.00 per hour Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Store discount
• Vision care
• Wellness program

Schedule:

• Day shift
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: One location