Job Description

Telecon is seeking a dynamic, career-oriented individual to join our rapidly growing team as a Warehouse Manager.
Based in Anjou, the Warehouse Manager will be responsible for the overall leadership, performance, and continuous improvement of three facilities, including direct supervision of staff at the Trois-Rivieres and Quebec City sites. This role ensures effective operational management to guarantee safe, efficient, and cost-effective warehouse operations, while working closely with operations teams to support daily execution, achieve service-level objectives, and ensure consistent performance across all sites. The position requires regular travel between the three locations to provide on-site leadership and support.
This position requires the candidate to be fully bilingual in French and English in order to support both French- and English-speaking clients. This skill is required on a daily basis and includes the ability to read, write, and speak fluently in both languages.
YOU WILL HAVE THE OPPORTUNITY TO:

• Ensures products and equipment are properly shipped and received, from a physical and administrative standpoint, in a timely manner
• Tracks inventory and inventory outflows for the fulfillment of contracts and for customer equipment.
• Manages customer and Telecon equipment
• Prioritizes and improves health and safety work methods (ensures that current processes are followed and implements new processes)
• Establishes, improves and adapts work methods where necessary, following verifications with the Manager and the operators
• Makes sure that the warehouse is always adequately staffed during operating hours
• Finds solutions to warehouse operations issues as needed
• Ensures that a response system is in place for emergencies and last-minute requests
• Sends all purchasing requisitions to the Purchasing department
• Implements and standardizes warehouse processes at the corporate level
• Performs all other tasks related to supervising the warehouse and yard
• Works with the center's Purchasing division to maintain steady provisioning and rotation of Telecon equipment.

Employee Management

• Manages employees in accordance with the company's human resources management processes
• Provides ongoing coaching and support to employees
• Ensures that the team is always performing optimally
• Supports the hiring process for warehouse personnel
• Evaluates the performance of employees under his or her responsibility as per the performance cycle

Operations Support

• Establishes good interdepartmental relationships and understands the needs of internal customers
• Upholds company policies and procedures
• Prioritizes customer service
• Ensures that optimal coverage is provided to operators

THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

• Post-secondary education in administration, logistics management or equivalent experience
• 5-7 years' experience in a similar capacity
• General knowledge of telecommunications
• Knowledge of WMS systems
• Strong technical computer skills and understanding of MS Office Suite
• Team management experience (3 to 4 people)
• Change management experience considered an asset
• Knowledge and experience with an ERP system (SAP, MS Dynamics, Oracle) considered an asset
• Valid Driver's License
• Ability and willingness to travel up to 30% of the time in Quebec (Montreal, Anjou and Quebec City) for business purposes
• Ability and willingness to travel in Canada for business

Is this you? We look forward to receiving your applications!
At TELECON, when it comes to employee benefits, we've got you covered.
What we offer:

• Group insurance plan from day 1;
• Voluntary RRSP program;
• Deferred Profit Sharing Plan (DPSP) with company contribution;
• Employee Assistance Program. Everything is confidential;

Employee benefits such as supplier discounts on various products and services such as insurance, wireless plans, movie tickets, travel, software, books, and much more.
Telecon welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates who meet the selection criteria.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
WELCOME TO TELECON
We connect people. We connect the world.
Our mission is to be the most innovative and valued communications infrastructure services partner for our customers, enabling them to play a key role in infrastructure transformation. Founded in 1967, Telecon was a regional telecommunications network construction company based in Quebec, Canada. Since then, it has grown into a world-class provider of telecommunications network design, location, infrastructure, and connectivity services. We offer telecommunications companies and other North American businesses cutting-edge services and diverse, scalable turnkey solutions. Our highly skilled team is committed to supporting our customers in implementing the connectivity of tomorrow in our communities, businesses, and homes.
For more information about Telecon, visit http://www.telecon.com/ or follow us on:

• LinkedIn: @Telecon
• Facebook: @Telecon
• YouTube: Telecon Group
• Instagram: @Telecongroup
• X: @TeleconGroup

Skills Required