Job Description

About Us
Are you ready to move distribution forward?
Solutions 2 GO is a premier global distributor of video game products. With operations reaching 19 countries in North, Central and South America, and partnerships that further extend to Europe, Africa, Australia and Asia, Solutions 2 GO represents all publishers in the Canadian market, offers coast-to-coast distribution in the USA and is the exclusive distribution partner for Sony PlayStation in Latin America. Our leadership, processes and partnerships have earned us a reputation as the premier provider of flexible, dynamic distribution solutions for publishers, manufacturers and retailers around the world.
We are a remarkable team that delivers remarkable results. Our people help move Solutions 2 GO forward every day, through a shared commitment across every facet of our business. At Solutions 2 GO, we are moving distribution forward. If you are an achiever who is relentless in ensuring that we achieve business results and create a great company culture while doing it, then we're looking for you!
Scope:
The Warehouse Management Systems (WMS) Administrator is responsible for managing and optimizing daily warehouse system activities to ensure accurate order processing, timely shipment execution, and effective load planning. This role serves as a key liaison between warehouse operations, sales order coordination, and traffic teams, ensuring data integrity and system efficiency within the WMS. The Administrator supports operational performance by monitoring reports, troubleshooting system-related issues, and escalating concerns to management when necessary. While this position does not have direct supervisory responsibilities, it plays a critical role in supporting cross-functional teams and driving overall warehouse accuracy, efficiency, and customer satisfaction
Duties & Responsibilities:
Order Processing & Documentation

• Wave, allocate, and generate task/shipping paperwork for orders in accordance with customer and warehouse requirements

Order Monitoring & Issue Resolution

• Track orders using Shipping Logs and cIMS reports to identify outstanding orders
• Escalate concerns or delays to the Operations Manager as needed
• Partner with Sales Order Coordinators to:

• Resolve order or log-related discrepancies
• Address recurring issues and escalate to Operations Manager when appropriate

New Release Oversight

• Verify that newly released orders are processed and shipped on time
• Escalate missed or delayed orders to management for resolution

Warehouse Order Request

• Review and execute requests such as line removals, order or batch cancellations, price or shipping method changes, and other order modifications

LTL (Less-Than-Truckload) Load Planning

• Build loads in the WMS system based on destination, delivery dates, and shipment volumes
• Collaborate with Traffic and LTL Picking teams to confirm resource availability
• Provide load visibility and summary reports to the Warehouse Supervisor and Traffic team

Skills & Qualifications:

• High school diploma or equivalent required
• 2-3 years of relevant work experience
• Strong attention to detail and accuracy
• Strong organizational and ability to prioritize multiple tasks
• Strong communication skills (both verbal and written)
• Intermediate computer skills with proficiency in Microsoft Excel, Word, and Outlook
• Knowledge of Great Plains is an asset
• Ability to work well independently and as part of a team
• Availability for shift work as required

The successful candidate will receive a conditional offer, contingent upon the successful completion of a background check conducted by our contracted third-party vendor. The specific clearance requirements vary by position and may include one or more of the following: criminal background check, credit check, employment verification, education verification, and driver's abstract review. If you have any questions along the way, please do not hesitate to ask.
Solutions 2 GO Inc. is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information on Solutions 2 GO Inc., please visit our website at:

Skills Required