Warehouse Customer Service

Markham, ON, CA, Canada

Job Description

Warehouse Associate



Maple Supply Chain Management Inc.

is a leading professional in the realms of logistics, supply chain, and warehousing. We proudly serve an array of globally renowned brands and e-commerce platforms. While one of our core missions is to seamlessly connect businesses in Asia with the expansive North American market, our broader vision transcends this. We aspire to become the premier supply chain solution for both online and offline e-commerce and businesses worldwide. We are on the lookout for dedicated, honest, and hard-working individuals possessing a vibrant energy to add value to our dynamic team. At Maple Supply Chain Management Inc., we not only offer competitive remuneration but also avenues for continuous learning and growth.

Responsibilities



Develop and maintain strong relationships with clients via email and WeCom, understanding their business needs and objectives. Act as the main point of contact for clients, providing exceptional customer service and addressing any inquiries or concerns. Collaborate with internal teams to develop customized solutions that meet client requirements. Establish a solid account database through proactive prospecting and existing data provided by the Account Manager team.

Requirements:



Proficient in Microsoft Excel, including working with databases and advanced functions. Ideally 1-3 years of related experience, work experience in supply chain is an asset. Excellent communication, interpersonal, and multitasking skills, with a proactive attitude. Fluency in English and Mandarin
Job Types: Full-time, Permanent

Pay: $19.00-$20.00 per hour

Additional pay:

Overtime pay
Benefits:

Casual dress On-site parking
Flexible language requirement:

French not required
Schedule:

8 hour shift Monday to Friday
Experience:

Customer Service: 1 year (required)
Language:

Mandarin (required)
Work Location: In person

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Job Detail

  • Job Id
    JD2533848
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Markham, ON, CA, Canada
  • Education
    Not mentioned