Job Description

Since 1956

Milani Plumbing Heating & Air Conditioning, Burnaby, Kingsway

has been the market leader for plumbing, heating and air conditioning services in the Lower Mainland. With more than 65 years of ongoing success we continue to expand and excel in providing the best for our customers. With more than 120 service trucks on the road, we field a large volume of calls every day from people all over the Lower Mainland that need our help with their plumbing, drainage, heating and air conditioning service. As our company continues to grow, we need to add more people to our award-winning team!

We are seeking a Counter Representative to join our team . In this role, you will be instrumental in delivering outstanding customer service while assisting clients and technicians with their plumbing, heating, and air conditioning needs. Your contributions will directly support our mission of exceeding customer expectations.

Responsibilities

Greet customers warmly and assist them with inquiries about products and services. Provide accurate information regarding pricing, availability, and product specifications. Process sales transactions efficiently while ensuring a high level of customer satisfaction. Communicate with vendors to source parts Help technicians get their supplies and parts. Use the forklift to organize the warehouse, as well as shipping and receiving duties. Ensure parts are delivered accurately.

Qualifications

Proven experience in a sales or customer service role, preferably in the plumbing or HVAC industry. Strong mechanical knowledge related to plumbing and heating systems. Excellent communication skills with a focus on customer relations. Ability to work in a fast-paced environment while maintaining attention to detail. Familiarity with inventory management processes is a plus.
If you are passionate about delivering exceptional customer service and want to be part of a dedicated team that values quality care, we invite you to apply today!

#MP02

Job Types: Full-time, Permanent

Pay: From $25.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care
Work Location: In person