Job Description

Overview

We are seeking a highly organized and detail-oriented Appointment Coordinator to join our dynamic team. In this role, you will be responsible for managing appointment schedules, ensuring efficient communication between drivers and our team, and providing exceptional customer service. The ideal candidate will possess strong interpersonal skills and the ability to multitask effectively in a fast-paced environment.

Responsibilities

Manage and coordinate appointment schedules for clients and staff, ensuring optimal use of time and resources. Warehouse experience/ logistics experience is highly preferred Communicate with clients via phone, email, or in-person to confirm appointments, answer inquiries, and provide necessary information. Maintain accurate records of appointments and client interactions in our scheduling system. Follow up with clients to remind them of upcoming appointments and reschedule as necessary. Collaborate with team members to ensure seamless operations and address any scheduling conflicts or issues that may arise. Provide exceptional customer service by addressing client needs promptly and professionally. Assist in administrative tasks as needed to support overall office operations. reconciling invoices with orders preparing orders to be shipped the following day

Experience

Previous experience in a customer service or administrative role is preferred. Strong organizational skills with the ability to manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, with a focus on providing outstanding customer service. Proficiency in using scheduling software or similar tools is a plus. Ability to work independently as well as part of a team in a fast-paced environment. A positive attitude and willingness to learn are essential for success in this role. Join us as an Appointment Coordinator and contribute to creating a positive experience for our clients while enhancing your professional skills in a supportive environment!
Hours:

7:00am- 2:00pm

Job Types: Full-time, Part-time

Pay: From $19.00 per hour

Expected hours: 25 - 35 per week

Work Location: In person