Job Description

Job Summary:

Night Shift: Sunday - Thursday, 11pm-7am

The Warehouse Administrator is responsible for a wide variety of clerical duties in support of company administration and customer service functions. This includes coordinating and communicating office activities, greeting visitors, answering and referring inbound telephone calls, administering company correspondence, scheduling appointments, booking orders and addressing customer concerns.

Essential Functions & Responsibilities:

Office Administration/Customer Service

Responds to e-mails and addresses in-person inquiries from clients, business partners, and other parties, referring all inquiries to the appropriate individuals, or departments across the organization Receives orders via Provision/Fax/Email/Web, process and verify orders from customers. Enters new orders in ProVision from SPS/emails/fax when asked by the CSR team. Initiates required action for response to customer service requests and follows up on such requests. Co-ordinates with Warehouse Team and CSR Team to ensure orders are shipped as requested by customer. Confirms inventory status with pick and pack/warehouse. If necessary, contacting customer with required changes. Releases new orders to shipping to the WH floor updates open order report daily. Matches shipping documents to orders shipped. Supports/Participates in the organizations Continuous Improvement Plan Provides quality service to both internal & external customers and assigns the highest priority to customer satisfaction while meeting commitments to achieve business goals. Practices and maintains integrity while following the Company policies and procedures. Creates a positive work environment by demonstrating and sharing functional/technical knowledge. Responsible for promoting and seeking excellence in all aspects of business. Performs other related duties as assigned by Management.

Logistics Support Duties

Print labels for all inbound shipments. Scans and emails BOL's from confirmed shipments and received orders; notifying the customer and management immediately of discrepancies of receipt of finished goods. Files all BOL's and receiving paperwork by the end of each day. Accurately completes all BOL's for outbound shipments including ship date, P.O. Number, delivery method, trailer number and description of goods. Validate every single item of the receiving document to ensure BRIMICH required receiving paperwork matches the inbound packing slip. Once receiving documentation is compiled, provide the appropriate package to the warehouse staff, in order for them to physically verify the product; reconcile as needed. Ensures effective communication from the office to the warehouse. Other duties as assigned.

Job Specifications - Skills and Competencies:

1-2 years of office administration experience in a warehouse environment. Must be proficient in both written and spoken English. Proven ability to work as a team or individually. Excellent organizational skills, and attention to detail. Must be a self-starter and a team player. Exceptional computer knowledge with respect to Microsoft Office Suite (Outlook, Word, Excel, PowerPoint etc.)

Brimich is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services. For more information or to request an accommodation please contact the Human Resources Department at hr@brimich.ca

Job Types: Full-time, Permanent

Pay: $21.00 per hour

Benefits:

Casual dress On-site parking
Experience:

processing warehouse orders: 2 years (required) WMS: 2 years (required)
Work Location: In person