Job Description

Ward Clerk

Job Posting #:925933

Union: CUPE TW

Site: Toronto Western Hospital

Department: 9A Orthopaedics

Reports to: Nurse Manager

Hours: Variable

Wage range: $24.89 - $25.65 per hour (start rate in accordance with collective agreement requirments)

Status: Casual

Shifts: Variable

Posted Date:11/2/2023

Closing Date: 11/9/2023 by 3:00pm

The University Health Network, where \xe2\x80\x9cabove all else the needs of patients come first\xe2\x80\x9d, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of \xe2\x80\x9cTransforming lives and communities through excellence in care, discovery and learning\xe2\x80\x9d, the University Health Network (UHN), Canada\xe2\x80\x99s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

In support of an assigned nursing or other clinical unit, the principal responsibilities of the WARD CLERK include: performing reception responsibilities; providing clerical support; organizing electronic and paper information filing system; performing patient administration functions including scheduling and coordinating appointments meetings/events, maintaining written and/or electronic calendar/schedule etc.; coordinating unit administrative functions; ensuring the efficient operation of the unit, within scope of authority; performing other duties consistent with the job classification as required.

Duties

• Performing reception responsibilities
• Providing clerical support
• Organizing and maintaining patient charts, electronic and paper information filing systems
• Performing patient administration functions including scheduling and coordinating appointments/meetings/events
• Maintaining written and/or electronic calendar/schedules, etc.
• Coordinating unit administrative functions
• Ensuring the efficient operation of the unit, within the scope of authority
• Performing other duties consistent with the job classification, as required

Qualifications

• Mandatory Education.
• Mandatory Certification.
• Mandatory Qualification \xe2\x80\x93 select 6-8 points. Assets should be at the bottom.
• Completion of Grade 12 or equivalent
• Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
• Minimum one (1) year recent related clerical experience
• Experience working in a health care environment an asset
• Knowledge of medical terminology an asset
• General knowledge of office practices, processes, and procedures
• Good data entry/keyboarding skills
• Excellent organizational, time management and prioritization skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communication skills
• Good problem-solving skills
• Ability to produce high quality work in accordance with Hospital standards
• Ability to work effectively and safely when dealing with stressful situations
• Knowledge of Emergency Assistance Codes
• Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
• Experience working in a Microsoft Office software environment
• Experience working in a health care environment preferred
• Knowledge of Medical Terminology preferred
• Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment an asset
• Very good interpersonal and customer service skills
• Good verbal and written communication skills

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

) * Close access to Transit and UHN shuttle service

• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN\'s attendance management program, to be eligible for consideration.

University Health Network