Job Description

Marketing and Communications
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Build a strong brand with the potential to influence big decision-makers and enable sales across the business.




Your Team Responsibilities
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The VP of Web Product Management will be responsible for enhancing and expanding the capabilities of our web-centric marketing technologies, with a focus on evolving our website and custom Content Management System into a state-of-the-art web publishing platform and marketing device.


MSCI has begun a major transformation in migrating to the Adobe Experience Manager platform, and this is an exciting opportunity to help shape the future of MSCI.com globally. This position plays a critical role in driving growth for MSCI across all lines of business by supporting the website's progression from a passive function to a value-add marketing and sales engine for the organization.


Following the launch of a brand new MSCI.com, built on a cutting-edge tech stack with a completely refreshed design system, this role will be primarily focused on developing features and capabilities for Adobe Experience Manager Sites, Adobe's Digital Asset Manager, and Adobe Target, as well as a variety of other web-related tools through integrations that support on-site search, custom forms, surveying capabilities, RSS feeds, advanced journey analytics, performance monitoring, accessibility standards, SEO measurement, and more.


As the web platform lead for these digital properties, you will be directly responsible for adding functionality to these services through research and ideation, while also guiding execution through detailed specifications and quality assurance testing. This role will partner closely with our Technology teams (located across several regions) to ensure end-to-end implementation, and for engaging in cross-domain collaboration with the owners of other internal platforms.


Reporting to the Executive Director of Global Web Platform Management, who reports to the Managing Director and Global Head of Digital Marketing Experience, this individual will be joining an organization that is growing at an extraordinary pace driven by product innovation and client-centricity. He / she will partner most closely with the VP of Web Publishing and the VP of UX/UI Design to collaborate on the requirements for advanced publishing, web capabilities, and a robust toolset of web services, and to develop new components for the design-system.


Your main responsibilities: Platform Management and Governance, Requirements Gathering, Ideation and Research-led Discovery, Personalization and Optimization Capabilities, Producing Detailed User-Stories for Development, Quality Assurance Testing, Platform and Feature Documentation, Data Integration Pipelines, and Onboarding New Marketing Tools and Systems.


Your Key Responsibilities
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• Develop and maintain a product expansion roadmap that outlines the development and release of features and capabilities across the website and web marketing toolset.
• Oversee the product lifecycles for various web-services, prioritize initiatives effectively to ensure maximum throughput, and ensure successful delivery through the construction of detailed user stories and testing for quality assurance.
• Identify and mitigate risks associated with product development and feature releases, developing contingency plans to address potential challenges for ensuring success.
• Engage with stakeholders, including web publishing, design, and performance marketing teams to gather input and achieve alignment on objectives, requirements, and priorities.
• Work closely with UX/UI teams to ensure that production designs provide an intuitive and engaging experience that supports marketing needs, while endorsing user-centric design principles and collaborating on the activation of usability testing.
• Monitor data from various sources of telemetry to synthesize analytics for identifying areas of opportunity to help inform product decisions.
• Foster a culture of innovation, encourage experimentation, and promote the utilization of new tools and methodologies to catalyze the adoption of marketing capabilities. Manage vendor relationships as a primary representative of the business and organize quarterly business reviews to engage various internal teams in the 'art of the possible'.
• Extensively review the product documentation for our marketing tools and technologies to uncover opportunities for feature enhancements and platform expansion, in addition to conducting continuous market research and competitive analysis to identify trends that will help inform website strategy and positioning.

Your skills and experience that will help you excel
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• 7+ years of experience in product management roles, and direct experience working with marketing tools and technologies, ideally with an emphasis on website capabilities
• Proven track record in managing the product lifecycle for a variety of digital products, including extensive integrations with various third-party tools
• Previous success managing a large-scale web ecosystem, and familiarity with best-in-class tools and services for enriching the web platform
• Proficiency in Adobe Experience Manager (AEM) or equivalent content management systems and digital asset management platforms preferred
• Strategic mindset, the ability to prioritize platform initiatives to meet business objectives, excellent communication and collaboration abilities, plus exceptional stakeholder management and negotiation skills
• Detail-oriented and well organized with a knack for ensuring comprehensive requirements gathering and exhaustive specification to support efficient development
• Capable of advancing multiple initiatives simultaneously, with the ability to handle a significant workload through strong time management skills to be able to meet aggressive deadlines - this role is best suited for a self-starter, individual contributor
• Ability to give concise, compelling verbal presentations to key decision-makers, and to respond quickly and thoughtfully to challenges and feedback/pushback in meetings
• Experience in a financial services, institutional marketing, and/or a technology field, with a background in digital product marketing and/or user experience design a plus
• Global experience across North American, European, and Asian markets is desirable

About MSCI
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What we offer you

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
• Flexible working arrangements, advanced technology, and collaborative workspaces.
• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women's Leadership Forum.


At MSCI we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.


MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.


MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.

To all recruitment agencies


MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.

Note on recruitment scams


We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
Quote from Tina Tan
I've always been fascinated by the power of communication. I love the nature of my role, that is to help MSCI and our spokespeople to deliver the messages and tell the stories that inform and inspire our clients.


Tina Tan | Marketing and Communications
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Benefits
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At MSCI, we provide competitive benefits programs in every region in which we do business.
Wherever you are with us, you will find benefits that can help ensure your health, wellbeing and financial security, so you can be at your best both in work and in your personal life. Our Here For You Employee Assistance Program provides financial and legal advice, confidential emotional support and free access to online information, resources and tools.


Development opportunities
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Guided by your manager, our learning and development opportunities empower you to perform at your best, make and impact and shape your career.
Career paths are multidirectional and we believe new and challenging experiences drive personal growth and innovation. With access to LinkedIn Learning Pro and our bespoke Learning@MSCI platform, you can easily customize and tailor your learning journey to accelerate your career.


Toronto
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1 First Canadian Place

100 King Street West Suite 4540

M5B 1B1

Toronto

Canada


Recruitment Processs
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• 1 Apply online


First, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you.
• 2 Talk to our recruiter


If you look like a good match, our recruiters will arrange a chat where we'll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.
• 3 Interview with our team


If you like what you hear, and we think you have what we need, then it's time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role.
• 4 Make your decision


If you're successful, we'll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it's time for some background checks, and then we'll welcome you on board!
MARKETING AND COMMUNICATIONS


### VP, Web Product Manager


Job Reference:
2025-2564
Location:
Toronto
Category:
Marketing and Communications
Solution:
Other
Job Level:
Vice President
Job Type:
Full-Time
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