Job Description

Volunteer Opportunity -

Operations & Business Development Coordinator

Toronto (hybrid/remote) | 8-12 hrs/week | Unpaid Volunteer (with mentorship & reference letter)

The Biz Plans

is seeking a motivated volunteer to support both our

business operations

and

growth initiatives

. This is a great opportunity to gain experience across administration, client relations, and business development.

Key Responsibilities

Front Desk Support

Answer incoming phone calls, capture caller details, and route inquiries. Return missed calls with a professional, friendly tone.

Community Engagement (Toronto Rental)

Review and approve member posts. Apply group rules and maintain community standards.

Partnership & Business Development

Reach out to other business owners to explore collaborations. Onboard new partners as

agents

to represent The Biz Plans. Maintain relationships with brokers, lawyers, RCICs, and lenders.

Outreach & Funding Support

Send out templated partnership emails. Arrange introductions with funding sources and incubators.

CRM & Administration

Manage records in

Zoho CRM

(leads, contacts, agents). Track responses and schedule calls. Prepare/send invoices, log payments, and follow up when needed. General admin support (scheduling, email follow-ups, data entry).
Job Types: Part-time, Internship / Co-op
Contract length: 1 month

Pay: From $1.00 per day

Expected hours: 8 per week

Application question(s):

This is a volunteer (unpaid) role with mentorship and a reference letter. Are you comfortable with that? Do you have experience with any of these? (select all that apply)
Answering phone calls / client inquiries

Admin work (emails, scheduling, data entry)

CRM tools (Zoho, HubSpot, Salesforce, etc.)

Invoicing / payments

None, but willing to learn

How many hours per week can you realistically commit?
4-6 hrs

6-8 hrs

8-12 hrs

Work Location: Remote