Voice Surveillance Officer

Montreal, QC, Canada

Job Description

In a changing world, unprecedented challenges require unmatched talent. Join one of Montreal's Top Employers in 2022. We are a dynamic and growing organization having its main establishment located in downtown Montreal and part of a leading international banking institution fully committed to building a more sustainable future. Note that the position may be in the Canadian Branch of BNP Paribas or in one of its subsidiaries based in Montreal.

The position at a glance

Global Markets is BNP Paribas' capital markets business within the Corporate & Institutional Bank (CIB), delivering solutions across asset classes, and industry-leading services for clients including Institutional, corporates, private banks and retail distribution networks.

Global Markets encompasses seven global business lines; G10 Rates, Equity Derivatives, Forex & Local Markets, Commodity Derivatives, Credit, Prime Solutions & Financing and Primary Markets, helping their franchise of clients find effective ways to raise and invest capital as well as manage their exposure to risk.

Global Markets is made up of over 3,700 staff globally based in EMEA, the Americas and Asia Pacific, with the main trading floors located in London, Hong Kong, New York, Paris, Singapore and Tokyo.

In response to regulatory requirements, BNP Paribas has established a First Line of Defense Surveillance function within Global Markets (GM) business reporting into Chief Conduct and Controls Office (CCCO). GM CCCO is part of Global Markets FO, but independent from the Business and is also part of the 1st Line of Defense. The FOCS (Front Office Control & Surveillance) team monitors

  • Trading & Sales business activity and Electronic and Voice Communications, with the objective of deterring, detecting, and preventing Conduct Risk breaches
  • Developing automated tools for monitoring and performing customized data analytics
  • Escalating potential issues and resolving satisfactorily
  • Developing systems capabilities and customizing new systems to meet firm expectations
The team is quite unique in the industry and has proved efficient in identifying potential conduct risk to BNPP managers. The team can easily follow market events and work with FO management by being located close to the trading floor.

In detail
  • Review Voice and E-communications of bank employees for adherence to firm and regulatory rules and requirements.
  • Detect, review and report potentially suspicious activities.
  • Conducting both routine and special inquiries as required or requested.
  • Working with FOCS (Front Office Conduct and Surveillance) managers to resolve instances of apparent breaches of firm and regulatory rules
  • Proactive and timely escalation of issues to the Monitoring Manager
  • Provide day-to-day assistance and support to the regional Surveillance teams
  • Ensure that relevant procedures, systems and controls are up to date and effective, and to identify / facilitate remedial action where necessary
  • Assist in preparing management information and reporting regarding surveillance and monitoring activities
  • Assist in the enhancement of existing processes and develop new processes for identifying instances of Market Abuse and breaches to Conduct of Business and Exchange rules etc.
  • Ensure the use of workflow investigation tools
  • Contribute to the set-up, implementation and operation of risk prevention tools
  • Contribute to the implementation of Regulatory, Group and CIB standards against money laundering, fraud, corruption, terrorism, etc.
  • Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to Compliance policies and procedures as issued from time to time.
Qualifications

The strengths and skills that will help you succeed

Conduct
  • Excellent interpersonal and communication skills with management and transversal functions
  • Adaptability
  • Be a role model, supporting and fostering a culture of good Conduct
  • Demonstrate proactivity, transparency, and accountability for identifying and managing conduct risks
  • Consider the implications of your actions on colleagues, partners and clients before making decisions, and escalate issues to your manager when unsure
Market, Product and Business Experience
  • Knowledge of the capital markets
  • Knowledge of trading and business terminology is a significant advantage
  • Strong organizational skills - ability to multitask and prioritize based on potential impact
  • Capacity to analyze issues, synthesize findings and communicate them in an effective manner
  • Proven ability to work autonomously
Technical Skills
  • Advanced knowledge of Excel
  • Ability to organize data sets
  • Generally comfortable and adept at learning and using technology tools
  • PowerPoint/presentation skills
Language Skills
  • Proficiency in French and English required
  • Spanish, Portuguese or other languages a plus
Preferred qualifications:
  • Capital Markets, Risk Management or Compliance experience a plus
  • 1-7 years Surveillance / Compliance/ Risk Management experience within a financial services/securities environment helpful
Other qualifications:
  • Project management experience a plus
  • About BNP Paribas
With more than 200,000 employees in 72 countries, the Group serves nearly 32 million individual customers and 850,000 professionals, entrepreneurs, SMEs and large companies. BNP Paribas is a leading bank in the euro zone and a leading international banking player.

Did you know? In 2019, BNP Paribas named World's Best Bank for Corporate Responsibility 2019

What's in it for you

In addition to competitive compensation, we offer flexible benefits including a family and spouse insurance program, a defined contribution pension plan and paid days for volunteering. Hybrid work arrangements, such as remote working up to 50% and flexible working hours are available for most positions. BNP Paribas provides excellent training and personal development programs, as well as opportunities for career development within the company and internationally.

To find out more about our range of benefits,

What you need to know
  • We will review candidates as they apply, so don't wait to submit your application;
  • If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. BNP Paribas will work with you to ensure that you are able to participate fully in the process;
  • You must be legally eligible to work in the Greater Montreal area and, if applicable, hold a valid work or study permit. Physical presence in BNP Paribas' office(s) is an essential function of this position;
  • Given the vast majority of our clients, both internal and external, is based outside of Quebec and Canada, our positions require employees to speak another language than French - being English for most positions; other languages such as Spanish or Portuguese may be also specifically required and such will be clearly mentioned in the requirements of the position;
  • All BNP Paribas employees in Canada must be adequately vaccinated against COVID-19 on the date of hire, unless exempt for a reason protected by the Canadian Human Rights Act.
Diversity, Equity and Inclusion (DE&I) at the heart of our commitments

At BNP Paribas all employees are on an equal footing allowing us to create a work environment that values and respects people for their talents, skills and competences.

BNP Paribas recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, and other protected status (Employment Equity Act and Canadian Human Right Act).

To learn more about our DE&I commitments,

About us

BNP Paribas is the top bank in the European Union and a major international banking establishment. Present in 65 countries, with more than 190,000 employees, the bank holds key positions in several areas of banking and financial services.

BNP Paribas' mission is to contribute to a responsible and sustainable economy by financing and advising its clients according to the highest ethical standards, while striving to respond to essential concerns in terms of the environment, regional development and social inclusion.

Since 1961, BNP Paribas has supported large Canadian companies and institutions in their business development by offering a full range of specialized financial services and investment products.

With over 1,200 employees, BNP Paribas in Canada continues to attract experts from diverse fields as well as ambitious young talent from around the world. We are proud to offer our employees a rewarding and international workplace where they can build their professional careers by honing their skills, meeting challenges and enriching their knowledge of the financial industry.

Our certifications and partnerships
  • Montreal Top Employer 2022
  • Women in Governance - Parity certified - Silver certification
  • CCDI Consulting Inc. (Canadian Center for Diversity and Inclusion)
  • Pride at Work Canada
  • Rainbow Accreditation issued by Canada's LGBT+ Chamber of Commerce (CGLCC)
  • ROSEPH - Grouping of specialized organizations for the employment of persons with disabilities
  • IndigenousWorks
Do you want to discover other BNP Paribas offers in Canada?

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Job Detail

  • Job Id
    JD2037360
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Montreal, QC, Canada
  • Education
    Not mentioned