Job Description

Parks Canada


Jasper National Park of Canada (Alberta)


PM-02 - Visitor Services Team Leader II - Campgrounds, Gates, and Day Use Facilities


Anticipatory (Spring and Summer 2025) term and seasonal appointments of various durations.


$69,062 to $74,408
Experience Canada by joining the Parks Canada Agency! Parks Canada Website


Closing date: 4 March 2025 - 23:59, Pacific Time

Who can apply: Persons employed or residing in Jasper, Alberta and within a 900 kilometre radius of Jasper, Alberta, who have a legal status to work in Canada. Please indicate in your application the reason for which you are entitled to work in Canada: Canadian citizenship, permanent resident status or work permit.
Apply online


Important messages
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We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.


Assessment accommodation


We will only accept on-line applications received via the jobs.gc.ca site.



All job applications must therefore be submitted through the Public Service Resourcing System. Following are some of the benefits associated with applying on-line.



Persons who are unable to apply on-line must contact the person listed below prior to the closing date.



• Applicants can create a profile and a resume that can be used when applying for other processes without having to recreate a new application each time.
• Applicants can modify their application/resume at any time BEFORE the closing date indicated on the job advertisement.
• Applicants can verify the status of their applications, at any time.
• Applicants can be notified electronically of tests or interviews and results.
• For some jobs, applicants will find important information, namely the job questionnaire and a complete statement of merit criteria that are only available when applying on-line.



To submit an application on-line, please select the button "Apply Online" below.



Your job application must clearly demonstrate that you meet all the pre-screening requirements in order to move on to the next step. Please explain how you meet the essential experience and abilities. Do not forget to specify the period during which you have held each function (month and year), and where you acquired the qualification. The answers to the pre-screening questions will be the main source of information that the assessment board members will be using to determine whether you have the essential qualifications. Your resume must corroborate your answers to the pre-screening questions. The lack of information in the form requested may result in the rejection of your application.
Duties
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Plans, organizes, schedules, provides coaching/mentoring, and manages performance of up to 20 team members. Delivers visitor service operations to provide park visitors with opportunities to discover, appreciate, learn about and enjoy the place and its natural and/or cultural resources, and understand their significance to Canada.


Work environment
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We are looking for candidates that can work in fast paced, varying and complex environments, problem solve under pressure, and lead a team to success! As a supervisor with Parks Canada you will make lasting relationships with co-workers, and foster memorable connections between visitors and our country's natural and cultural heritage. Must be available to start work in Jasper in April 2025 and stay until late September/mid-October.



Parks Canada is a federal government agency responsible for the protection and presentation of Canada's outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.


Intent of the process
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This process will be used to fill vacancies for the 2025 summer season in the Gates, Campgrounds, and Day Use Areas and Facilities functions in Jasper National Park.



In addition to the functions listed above, this process may be used to fill other anticipated vacancies in the Jasper Field Unit under the Visitor Experience function, including park interpretation, visitor use management and information centre.



This process may be used to create a list of qualified candidates to staff similar positions with various tenures, security levels or linguistic requirements in the same or other parts of the country.



Positions to be filled: 3


Information you must provide
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Your resume.


Contact information for 2 references.


In order to be considered, your application must clearly explain how you meet the following (essential qualifications)
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• A secondary school diploma or employer-approved alternatives.



Note:

The employer-approved alternatives to a secondary school diploma are:

• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.


Degree equivalency


EXPERIENCE

• Experience in developing programs and in providing services to the public;
• Experience in providing mentorship, coaching, leadership, feedback, and performance evaluations to employees;
• Experience in giving instructions and delivering training.
The following will be applied / assessed at a later date (essential for the job)
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Various language requirements


Information on language requirements


KNOWLEDGE

• Knowledge of Parks Canada's mandate and corporate objectives, especially as they relate to visitor experience in national parks;
• Knowledge of scheduling, training processes and practices to supervise staff;
• Knowledge of work place health and safety programs.

ABILITIES

• Initiative - Dealing with situations and issues proactively and persistently.
• Managing Resources - Manages resources (time, financial, human, physical and information) to achieve planned goals; supporting your team members while balancing the needs of the agency.
• Team Leadership - Assuming a leadership role in helping others achieve excellent results; managing through adversity.

PERSONAL SUITABILITY

• Communicates effectively;
• Takes responsibility;
• Exercises sound judgment;
• Demonstrates integrity.
Conditions of employment
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Reliability Status security clearance - You are required to obtain and maintain this security level throughout this employment at Parks Canada Agency.


Other conditions of employment:


• You will be required to possess and maintain a valid Class 5 driver's licence or equivalent.
• You must be willing to work overtime.
• You will be required to work shift-work, and/or weekends, and/or statutory holidays and provincial/territorial holidays as scheduled by your delegated manager. Compensation will be as prescribed in the Terms and Conditions of Employment applicable to you.
• You must be willing to work and travel in a variety of terrains and weather conditions in the performance of the duties.
• You will be required to work in adverse weather conditions.
• You may be required to wear a uniform while performing your duties. In this case, Parks Canada will provide you with the uniforms you require in accordance with the Parks Canada Uniform Policy.

Other information
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The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.


Information on employment equity


For tips to navigate the application process step by step, refer to the following site: https://www.youtube.com/watch?v=0GW7P3g9hhI.



Please submit your completed application, including all of the above-mentioned documentation. Failure to do so may result in your application being rejected.



The Parks Canada Agency is established as a separate employer in the Federal Public Service under the Financial Administration Act. Persons appointed to the Agency continue to be part of the Public Service. The Parks Canada Agency operates under its own human resources framework outside of the Public Service Employment Act and in line with values of fairness, competence and respect, and its operating principles.



Tips for applicants:

• Please provide complete and thorough details of your experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each Experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being screened out of the competition.



Persons are entitled to participate in the appointment process in the official language of their choice.



Travel cost for individuals who are not Federal Public Servants will not be covered.
We thank all those who apply. Only those selected for further consideration will be contacted.