Job Description

Join Our Team as a Visitor Services Specialist!

Do you love Revelstoke? Have you ever dreamt of being able to share your passion for our beautiful community with our wonderful visitors? Do you thrive in a dynamic environment where every day brings new opportunities to engage with people from around the world? If so, we want you to join our team as a Visitor Services Specialist, working on the Revelstoke Chamber of Commerce Team!

About Us:

As part of the Revelstoke Chamber of Commerce Team, you'll play a vital role as the primary point of contact at our Business and Visitor Information Centre. You'll be an ambassador for tourism and business in our community, sharing remarkable experiences and opportunities with visitors from all corners of the globe.

Key Responsibilities:

Develop and maintain in-depth knowledge of local attractions, events, and services.

Provide personalized assistance to visitors in person, over the phone, and via email.

Develop and maintain basic understanding of all BVIC building partners (Community Futures, Tourism Revelstoke, Community Economic Development) to effectively direct business resources inquiries to the appropriate support person or organization.

Gather statistical information and maintain accurate records of all visitor interactions.

Assist with roaming services, including driving the Chamber Van to designated outdoor and indoor locations.

Assist with maintaining Shelter Bay Ferry brochure racking display as scheduled.

Maintain retail displays and handle transactions with efficiency and accuracy.

Qualifications:

Knowledge of Revelstoke and surrounding areas.

Previous retail experience considered an asset.

Positive team player who can also work independently.

Clean class 5 driver's license.

Second language considered an asset.

Ability to lift boxes up to 40 pounds.

Post secondary education in tourism management is considered an asset but not necessary.

Why Join Us?

Be part of a dynamic team dedicated to showcasing the best of Revelstoke to visitors worldwide.

Opportunity for growth and development in the tourism industry.

Experience local tourism offerings through our familiarization tours!

Gain access to local discounts through our Ambassador Program!

Full-time and part-time positions available.

Apply Today!

If you're ready to make a difference in the lives of travelers and be a part of something extraordinary, submit your application today. Join us in creating unforgettable experiences for visitors to Revelstoke!

Revelstoke Visitor Centre is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time, Seasonal

Pay: $20.00-$24.00 per hour

Expected hours: 40 per week

Additional pay:

Retention bonus
Benefits:

On-site parking Store discount
Ability to commute/relocate:

Revelstoke, BC: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Expected start date: 2025-05-01