Job Description

Description :

You can be you while being a part of our family.

At Schlegel Villages we are redefining elder care through , and change, but we know the key to our village success, and our residents\xe2\x80\x99 satisfaction, is YOU and our teams.

We aspire to provide all members of our communities, including team members, with a life-enriching experience. We are family owned and operated and we take our mission seriously: \xe2\x80\x9cto provide holistic health care in a home environment, located within an internal neighbourhood design that promotes a caring community with emphasis on optimal health and life purpose for each resident\xe2\x80\x9d.

We\xe2\x80\x99d love to talk to you about what makes us different.

As our new Village Office Coordinator, you will:

Coach and lead the village administrative team with performance, development and training with a focus on individual strengths to develop a high functioning administrative team.

Provide operational support to the village leadership team.

Deliver exceptional customer experience with team members, residents, families, visitors and partners.

Prepare reports, written documentation as well as providing administrative support

Support and embrace our resident-centred social culture and be proud to deliver the highest quality of service to our residents, visitors, and team members through comprehensive and effective administrative support.

To be successful as our new Village Office Coordinator, you will:

• Have an office administration certificate or equivalent experience
• Be proficient in Microsoft Office 365 and other computer programs
• Knowledge of Village policies, procedures and practices
• Familiar with the relevant sections of the Long-Term Care Act and/or Retirement Home Regulatory Authority, Program Standard Manual Requirements and the Resident Bill of Rights
• Proven Communication skills
• Attention to detail to ensure all aspects of the Village Operational processes are completed in a timely manner.
• Be excited by our objectives, our Village philosophy and the family values that shape all aspects of life in a Schlegel Village
• Display a caring and respectful attitude toward our residents, families, and team members

It would be an asset if our new Village Office Coordinator has:

• Previous experience working in the context of a Long-Term Care or Retirement Home

How Schlegel Villages supports our Team Members:

• Ongoing training and personal growth opportunities
• Benefits and access to our Employee Family Assistance Program
• Vacation
• Discounts at Village Services
• Team appreciation events
• Access to The Wilfred Schlegel Hope Fund
• Retirement Savings

Schlegel Villages is pleased to accommodate individual needs in accordance with the Accessibility of Ontarians with Disabilities Act, 2005 (AODA), within our recruitment process. If you require accommodation at any time throughout the recruitment process, please speak with the hiring leader.

Schlegel Villages