Job Description

Description

• Developing standards of service and ensuring that these standards are consistently met for each guest.
• Recruiting, hiring, training, coaching and motivating all front-line teammates
• Make weekly schedules and forecasts of payroll.
• Lead by example and reinforce the core values and policies on a daily basis
• Build and nurture professional relationships with guests, employees, leadership, BOH, suppliers/vendors, industry peers and partners.
• Embrace, engage, and follow through on all feedback.
• Ensure complete and timely execution of corporate & local marketing programs.
• Maintain complete knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections available in the restaurant/bar.
• Maintain complete knowledge of and strictly abide by federal/provincial liquor regulations.
• Maintain complete knowledge of correct maintenance and use of equipment
• Support overall operations of the restaurant with clarity, consistency, fairness and integrity.
• Perform cash and inventory reconciliation and order supplies as necessary.

• 3-5 years restaurant experience with at least 2 years in a restaurant management role.
• Full understanding of all restaurant positions and functional operations of full service restaurants.
• Knowledge of craft beers, cocktails and wine
• Must be entrepreneurial and have a strong desire to lead, mentor and succeed.
• Complete understanding and ability to manage financial parameters and controls for all areas of the restaurant and proven ability to achieve financial goals.
• Proven Leadership Skills - people development and training, floor management, policy and procedure management, time management, problem solving/decision making.
• Excellent Interpersonal Skills - Self-motivated/driven, positive/high energy, excellent written and verbal communication skills, administration skills, adaptability/flexibility, dependability/attendance, appearance/grooming.
• Proven ability to achieve short and long term business goals.
• Proven success in conflict resolution, both with employees and guests.
• Food Safe certification
• Serving Right certification

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