Job Description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.


For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Intelligent Automation (IA) is a multidisciplinary team within the Transformation Office (TO), tasked with identifying, developing, and deploying automated solutions by leveraging a variety of emerging technologies. These technologies encompass Artificial Intelligence, Robotic Process Automation, Test Automation, Business Process Management, APIs, and Cloud Services.



Your Role:

• Own/Oversee execution of multiple concurrent projects end to end
• Maintains project reporting and project plans used for senior management reporting
• Oversee Working Group meetings for all assigned projects
• Collaborate with cross-functional teams to create new initiatives and refine existing processes that drive value for the company
• Oversee execution of all business requirements, user stories, acceptance criteria and software documentation
• Assess business processes for transformation and/or automation
• Lead discussions with stakeholders to brainstorm solutions and assess feasibility
• Own and review solution design documents clearly articulating as-is and to-be states
• Document and communicate business outcomes and gains from proposed solutions
• Oversee all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change.
• Manage stakeholder expectations and communications
• Examine project reports to confirm their accuracy and maintain consistent communication
• Ensure takeaways from retrospectives are implemented
• Establish best practices/industry standards set by Citco while designing solutions
• Determine staffing and budgetary requirements for the team
• Perform detailed risk analysis and reporting
• Work with vendors on best practices and solution designs
• Provide mentorship to team members and facilitate their skill development
• Ensure all required reporting is completed on time and with accuracy
• Ensure all risks have a mitigation plan and shared with leadership in a timely manner

Key Competencies

• Adaptability
• Leadership
• Quality and Risk Management
• Problem Solving
• Positivity
• Goal Oriented
• Organized
• Communication
• Accountability
• Drive for Results


About You:

• Undergraduate degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems, or related fields
• 8+ years of experience with agile project management, delivering projects on time and within scope
• 5-8+ year experience in managing people specifically a group of developers, BAs, and PMs
• Strategic mindset with a creative problem-solving approach
• Ability to multitask and manage priorities effectively
• Strong leadership and supervisory skills
• Exceptional written and oral communication, engaging diverse audiences
• Proficient in leading code reviews, design sessions, and technical documentation review
• Experience using JIRA and Confluence for project management
• Skilled in driving efficiencies through automation

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.


We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect


Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.