Job Description

Breadner Veterinary Services is currently looking for a full-time veterinary receptionist!

We are seeking a highly organized and detail-oriented receptionist to join our team. The successful candidate will be responsible for answering phone calls, responding to emails and text messages, scheduling appointments, handling payments, and most importantly, providing exceptional client care.

The ideal candidate should possess excellent communication and interpersonal skills and be able to work in a fast-paced environment.

We are looking for a full-time receptionist (4 days per week) who is available weekdays and Saturdays.

Duties

Greets, handles, and treats pets with kindness, compassion, patience and skill using Fear Free techniques.

Welcomes and supports clients and pets, adapting responses to reflect the situation.

Efficiently and accurately performs clerical and reception duties, client and in-patient intake and discharge duties, schedules appointments, answers questions, and maintains front office and exam room flow.

Acts as the liaison between clients and medical team and relays all necessary information timely and correctly. Identifies and addresses any issues.

Correctly enters client and patient information into PMS and confirms it's up to date at every visit.

Qualifications:

Experience in the Veterinary industry preferred

Strong communication and interpersonal skills required

Multi-tasking and organizational skills

Problem solving skills with the ability to adapt, be creative, and offer quick and effective solutions

Total Compensation

We value our team members, and prove it by supporting your personal, financial, and professional growth through:

A Competitive Wage rate

A comprehensive Health Benefits package (100% of Medical, Dental, & Vision premiums paid), effective following successful completion of 3-month probationary period

Professional Services coverage (chiropractor, massage therapist, physiotherapist, and more)

Employee Assistance Program

Paid Vacation time and paid Emergency Days

Generous Veterinary Discounts (75% off services for your own pets, and an extended family and friends discount)

Uniform Allowance

We are an equal opportunity employer and are committed to providing a respectful, inclusive, and diverse workplace.

Job Type: Full-time

Pay: $19.00-$21.00 per hour

Schedule:

Every Weekend Monday to Friday
Ability to commute/relocate:

Saanichton, BC V8M 2A6: reliably commute or plan to relocate before starting work (preferred)
Experience:

Front desk: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person