Job Description

Join our team as a Receptionist at The Collegeway Animal Hospital - Border of Oakville/Mississauga, ON

As a privately owned multi-site animal hospital located in Mississauga, we pride ourselves on providing exceptional care to our furry patients and building trust with our amazing clients. We value a positive and encouraging work environment where attention to detail and follow-through coexist with a warm and supportive atmosphere. Led by our esteemed Practice Owner, Dr. Hanna, we strive to create a collaborative space where all voices are respected, heard, and valued.

Here's why you should consider applying to be a part of our team:

Progressive and Supportive Culture: We are a forward-thinking private practice that genuinely values the input and suggestions of our team members. Your ideas for improvement will be given serious consideration, as we are always looking to enhance our practice.

Respect for Work-Life Balance: We understand the importance of time off, and our management team truly respects your personal commitments and the need for a healthy work-life balance.

Inclusive Team Dynamic: Each member of our team is vital, and we believe in applying kindness liberally. From doctors to volunteers, everyone is given the same level of respect and appreciation, fostering a friendly and inclusive environment.

Perks and Benefits: As part of our team, you will enjoy a staff discount and health benefits plan. Additionally, we boast a long-term, friendly, and compliant clientele, offering you a fulfilling and rewarding work experience.

What is it like to work as a Receptionist at The Collegeway AH?

Welcome and assist clients warmly and professionally, providing essential information about our veterinary services and ensure they feel informed and valued. Engage with clients through various channels, including phone, email, and text. Efficiently use Avimark (practice management software) to schedule, confirm, and coordinate appointments for a seamless workflow. Proactively follow up with clients to meet their needs. Process payments and handle billing inquiries with professionalism. Ensure the accuracy and currency of medical records, including treatment plans, patient histories, and organized medical files, to support comprehensive patient care. Complete essential tasks like filing, data entry, and maintaining a tidy reception area to support daily operations.

Skills required:

Previous experience with veterinary reception is an asset, but not required. A passion to deliver high quality customer service Ability to multitask and work in a fast paced environment Ability to pick up 50lbs

Schedule:

We are currently seeking a part-time receptionist to work a few days during the week from 8:00am - 5:00pm. If you are interested, please email our medical director Dr. Hanna at dvmahanna@gmail.com.

Thank you, and we look forward to connecting with you!

Job Types: Part-time, Permanent

Pay: From $18.00 per hour

Benefits:

Discounted or free food On-site parking
Experience:

Veterinary Receptionist: 1 year (preferred) Customer Service: 1 year (preferred)
Work Location: In person