Job Description

Veterinary Receptionist

Toronto, ON

Beaches Animal Hospital is currently welcoming a Veterinary Receptionist to join our team. This is an exceptional full-time opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!

• Create a warm and welcoming environment for our patients and pet parents
• Ability to answer a multiline phone system and track and book appointments effectively
• Placing outbound calls to pet parents for follow-up and future appointment bookings
• Respond and manage email correspondence; clients, referring veterinarians & internal office messages
• Admitting and discharging pet patients
• Invoicing/billing; creating estimates, obtaining pet owner confirmation, and processing payments
• Scheduling appointments
• Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas
• Willingness to learn more regarding; veterinary services, updated medical office procedures, and assisting the Veterinary staff with various tasks and treatments
• Previous customer service or front desk experience in hospitality is an asset!
• A love for all small companions animals!!

What VCA Canada Offers

Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you!

• A caring culture of Wellness and Appreciation!
• RRSP Employer 5 % Match Program \xe2\x80\x93 saving for your future just got easier!
• Competitive wages and benefits!
• Flexible schedules
• Annual uniform allowance
• Exceptional career development: there is room to grow here!
• Employee Assistance Program
• Referral Bonus Rewards
• Opportunities to give back in your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

About Us! Beaches Animal Hospital, established over 45 years, is proudly caring for life\'s greatest companions in the Beaches and Toronto\xe2\x80\x99s east end. With our experienced veterinarians and a large support team, we embrace all that being with VCA Canada provides, including improving technology and equipment, ongoing CE benefits, in-house resources, and a network of veterinary professionals. Our loyal pet clients keep us learning and growing, and we truly appreciate the privilege of caring for them. Come join the east end\'s renowned animal hospital!

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VCA is committed to providing an inclusive and diverse workplace and is an equal-opportunity employer. If you require any assistance please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

VCA Animal Hospitals