Job Description

Veterinary Reception, Client CareLocation: Ottawa, ONAlta Vista Animal Hospital is currently welcoming a full time Veterinary Reception, Client Care to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!Create a warm and welcoming environment for our patients and pet parentsAbility to answer a multiline phone system and track and schedule appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation, and processing paymentsGeneral housekeeping duties; cleanliness of reception area, pet holding areas, and common areasWillingness to learn more regarding; veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatmentsPrevious customer service or front desk experience in hospitality is an asset!No experience with animals, no problem, so long as you love pets!What VCA Canada OffersJoin our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!RRSP Employer 5 % Match Program xe2x80x93 saving for your future just got easier!VCA Canada RRSP Student Loan - Ask us more!A caring culture of Wellness and Appreciation!Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!Competitive wages and health/dental benefits!Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)Annual uniform allowanceExceptional career development: there is room to grow here!Referral Bonus RewardsOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsExtra perks like shopping discounts and cool wellness apps!Click xe2x80x9cApply Nowxe2x80x9dVCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

VCA Animal Hospitals