Job Description

Are you a compassionate, client-focused professional who loves helping people and their pets? We're looking for a

Temporary Full-Time Veterinary Client Care Representative

to join our team and support our busy practice.

About the Role

As a Client Care Representative, you will be the welcoming face and calming voice of our clinic. You'll play a key role in ensuring every client and patient receives exceptional service--from the moment they contact us to the moment they leave our doors.

Responsibilities

Greet clients warmly and provide outstanding customer service Answer phones, schedule appointments, and manage daily communications Check clients in and out; process payments and maintain accurate records Coordinate with veterinarians and technicians to support efficient workflow Maintain a clean, organized, and friendly reception area Handle client concerns with empathy, professionalism, and problem-solving skills

Qualifications

Previous customer service experience required; veterinary or medical experience an asset Strong communication skills (phone and in-person) Ability to multitask in a fast-paced environment Proficiency with computer systems; experience with veterinary software a plus Compassionate, patient, and able to stay calm under pressure Reliable team player with a strong work ethic Available to work days, evenings and weekends Competitive hourly wage based on experience Make a difference in the lives of pets and their families Gain valuable experience in a dynamic, client-centered environment
Job Types: Full-time, Fixed term contract

Pay: $17.20-$21.00 per hour

Expected hours: 30 - 40 per week

Work Location: In person