Job Description

Job Overview

We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. In this role, you will be the first point of contact for pet owners and their beloved animals, providing exceptional customer service while managing the front desk operations of our veterinary clinic. Your responsibilities will include scheduling appointments, handling inquiries, and ensuring a welcoming environment for both pets and their owners.

Responsibilities

Greet clients and their pets upon arrival with warmth and professionalism. Manage appointment scheduling and confirmations efficiently to optimize clinic flow. Answer phone calls and respond to client inquiries regarding services, procedures, and pet care. Maintain accurate patient records and ensure all documentation is up-to-date. Process payments and manage billing inquiries with attention to detail. Assist veterinary staff with laboratory tasks as needed, utilizing any relevant laboratory experience. Keep the reception area clean, organized, and welcoming for clients and their pets. Handle client communications with empathy, addressing concerns or questions effectively.

Qualifications

Previous experience in a veterinary or medical office setting is preferred. Laboratory experience is a plus, enhancing your ability to assist the veterinary team effectively. Strong interpersonal skills with a focus on customer service excellence. Ability to multitask in a fast-paced environment while maintaining attention to detail. Proficiency in using office equipment and software applications related to scheduling and record keeping. A genuine love for animals and commitment to providing outstanding care for pets and their owners. Join our team as a Veterinary Receptionist where your passion for animal care meets your organizational skills!
Job Types: Full-time, Part-time, Permanent

Benefits:

Company events Dental care Discounted or free food Extended health care On-site parking Paid time off Store discount Vision care
Work Location: In person