Job Description

Overview

We are seeking a dedicated and compassionate Veterinary Receptionist to join our team. As the first point of contact for our clients and their beloved pets, you will play a crucial role in providing exceptional customer service and ensuring a welcoming environment. The ideal candidate will possess strong communication skills, a passion for animal care, and the ability to handle a variety of tasks in a fast-paced veterinary setting.

Responsibilities

Greet clients and their pets with warmth and professionalism, creating a positive first impression. Schedule appointments and manage the clinic's calendar efficiently. Answer phone calls and respond to inquiries regarding services, pet care, and appointment availability. Maintain accurate patient records and ensure all information is up-to-date. Process payments and manage billing inquiries with attention to detail. Assist veterinary staff with administrative tasks as needed, including handling laboratory samples. Provide information to clients about preventative care, medications, and post-treatment instructions. Ensure the reception area is clean, organized, and welcoming for clients and their pets.

Experience

Previous experience as a receptionist or in a customer service role is preferred. Laboratory experience is highly desirable to assist with sample handling and processing. Familiarity with veterinary terminology is a plus but not required; training will be provided. Strong organizational skills and the ability to multitask effectively in a busy environment. Excellent communication skills, both verbal and written, with an emphasis on empathy and understanding towards pet owners. Join our team where your love for animals can shine through your work!
Job Type: Part-time

Pay: $16.50-$21.15 per hour

Expected hours: 25 per week

Benefits:

Flexible schedule On-site parking Paid time off Store discount
Work Location: In person