Veterinary Assistant & Receptionist (Halifax, NS)North End Animal Hospital is currently welcoming an engaging full-time Veterinary Assistant, Client Care Specialist to join our team! About us! North End Animal Hospital is quickly growing in our brand-new bright and modern location in the North End of Halifax. Our commitment is to provide the best of both client and associate experience. Our clinic team is an active member of the community and we work as partners with our clients to provide the best quality care for their pets. At North End Animal Hospital, we offer a full range of medical, surgical and dental services as well as any products, food or supplies needed for pets. We take pride in o practicing high-quality medicine and have a complete complement of in-house diagnostic equipment including; laboratory tools, as well as digital radiology, dental radiology, ultrasound, and extensive monitoring equipment.Why we need you: This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
Ability to answer a multiline phone system and track and book, and follow up with appointments effectively
Respond to and manage email correspondence; clients, referring veterinarians & internal office messages
Admitting and discharging pet patients; scheduling appointments
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
General housekeeping duties; cleanliness of reception area, pet holding areas and common areas
Willingness to learn more regarding; veterinary services; updated medical office procedures; and assisting the Veterinary staff with various tasks and treatments
What VCA Canada Offers Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in: We have the right fit for you! Job Type: Full-time Salary: $16.00-$17.00 per hour Benefits:
Extended health care
Flexible schedule
RRSP match
Schedule:
Monday to Friday
Weekend availability
Work Location: One location
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