Job Description

We are actively seeking to add 1-2 more Veterinary Assistant/Receptionist/ACA(s) to join our small clinic team in Milton (Ontario) starting in November 2025.

This is a permanent position, as we are looking to hire someone interested in longer term employment and not just seasonal. We are looking for someone with more open availability weekdays and Saturdays. Hours to start will vary between part time ~15-25 hours per week or closer to full time ~25-35+hrs depending on number of candidates hired and availability of candidates. There will be opportunity for more hours in the future. Most shifts are normally between 5-9 hours (usually ~3am-8pm, ~11/11:30am-8pm, ~9am-5:30pm, ~10am-6pm). We are closed Sundays and Holidays.

Please be sure to list any kind of animal care experience you have on your resume (job, volunteer, co-op, other) even if it was not at a veterinary clinic. If there are certain days or times of day you are not available to work, feel free to include availability in application.

Our ideal candidate:

Familiar with AVImark or any reception software (or ability and willingness to learn very quickly) Has previous experience in a veterinary clinic or animal care setting, especially with small animal handling for dogs and cats (willing to train the right individual) Maintains a positive and professional manner with clients Must be able to lift at least 50 lbs safely unassisted (i.e. food bags, supply order bins, pets) Has obtained a high school diploma or equivalent or higher Must be over 18 years of age or older due to X-ray machine on site (will eventually have to assist in restraining pets during x-rays) Strong verbal and and written skills Up to date tetanus shot is highly recommended for your own safety due to risk of bites or scratches while handing cats & dogs, but not required.

Job description:

Assisting the veterinarian and technicians with various tasks and treatments (eg. examinations, drawing up vaccines, holding pets for blood draws, nail trims, surgeries, euthanasia) Answering calls and emails in a professional manner, and maintaining proper communication notes on digital patient files. Scheduling appointments and calling or emailing for reminders, follow-ups, or lab results. On-job learning of pet nutrition, veterinary treatments, and prevention medicine and motivation to seek out and use available resources to improve your knowledge. Clean and disinfect cages/kennels and all work areas in hospital, up to strict hospital standards. Preparing vaccine certificates, adding charges to files appropriately, cashing clients out using POS system for card payments. Attaching diagnostics results, records, and registrations to patient files Putting away supplier orders, maintaining inventory, and adding to orders. And other tasks depending on the day or needs of clinic (likes to keep busy).
Please feel free to include a brief cover letter or note why you would like to work at a veterinary clinic, but not required.

No out of country candidates.

Job Types: Part-time, Permanent

Pay: $17.60-$18.00 per hour

Benefits:

On-site parking Store discount
Experience:

Veterinary Assistant: 1 year (preferred) Front desk: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person